I agree with Alex on the people focus of the software. Since what we were looking for at NextSpace was a place to hold all of the info we had about our members it was important that we had a tool that allowed the members to have access to their profiles and to be able to add personal info (likes and dislikes) as well as business info (website, fields of expertise) and the requisite contact info NextSpace would need in a CRM. Our ultimate goal is for this tool to allow our members to connect with each other online as well as they do offline, therefor enhancing the experience of working together. A third benefit is to have potential clients be able to find members through this tool on the public facing side of the profile.
Of course all of this has been extremely slow to come to fruition as we NextSpacers are definitely people people and definitely not code people :) We are still looking for partnership opportunities here so if there are code people who like people people and want to make a cool piece of software feel free to hit me up off list! Warmly, ~ Iris --- Iris Kavanagh Community Curator + Chief Community Officer NextSpace Coworking + Innovation, Inc. www.NextSpace.us +1 831 420 0710 http://twitter.com/iriskavanagh Whoa! NextSpace now has four locations to work from! You can find us downtown in Culver City, San Jose, San Francisco, and Santa Cruz. Stop by any of our fabulous spaces for a tour! Or learn more virtually: http://www.nextspace.us On Mar 27, 2012, at 9:07 AM, Alex Hillman wrote: > I've been looking for a people-centric CRM for a long time and, like Iris > suggests, haven't found anything that's quite right. > > The issue I've had is that CRMs are more focused on dealflow than on the > people involved in the deal. Much like all of the coworking finding tools out > there that are focused on the desks instead of the people, I have a hard time > using a tool that puts the emphasis on a different aspect of the workflow > than we have naturally. > > What I've wanted was something more like an intelligence tool than a "CRM". > Being able to slice and dice members and prospective members by attribute is > great, but the more we slice, a tool that remembers to keep the person as the > focus of the report. > > Software developers on the list: please build this before I do :) > > -Alex > > /ah > indyhall.org > coworking in philadelphia > > > On Tue, Mar 27, 2012 at 10:05 AM, Iris Kavanagh <i...@nextspace.us> wrote: > Hi Martin, > > We researched and couldn't find anything out there that did everything we > needed for a coworking space. So two years ago we built our own CRM which > includes member profiles on our public site and will include a payment > gateway shortly. > > At this year's unconference we discussed technology solutions and it appears > that there will be several offerings coming onto the market in the next 6 > months. I'd hold tight before spending any more money, wait for those to come > out and then sign up for the betas. In the meantime if you have someone with > geeky inclinations you can ask Jacob at Office Nomads about Nadine or talk to > the guys at Cobot. > > Best of luck! > > Iris > > Nextspace.us > > > > On Friday, March 23, 2012 11:07:30 AM UTC-7, Martin wrote: > Hello everyone. I wanted to know what CRM's people where successfully > using out there to successfully manage your spaces. > > We have 2 locations in Buenos Aires, Argentina (I'm from the US) that > are each aprox 5,500 sq. ft and have a mix of offices (teams from 2 to > 20 people) , fixed desks and a shared livingroom space. > > We're looking at highrise, zoho and a few other hosted solutions. > > Mainly want to use it to track customer contacts and member details. > To that I'd love to be able to integrate our forthcoming access > control system. We're developing a separate online tool to manage our > meeting rooms. > > Curious what services people have used and been happy with. Thanks for > any feedback! > > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/coworking/-/gKpTDOh-q4UJ. > > To post to this group, send email to coworking@googlegroups.com. > To unsubscribe from this group, send email to > coworking+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to coworking@googlegroups.com. > To unsubscribe from this group, send email to > coworking+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to coworking@googlegroups.com. To unsubscribe from this group, send email to coworking+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
