Nope that's perfect, thanks Will!

On Wednesday, December 5, 2012, Will Bennis, Locus Workspace wrote:

> Hi Alex,
>
> That 70/31 number was referring to total member capacity (~ 70 members)
> and total desks (~31). Those numbers are based on the space being pretty
> close to maximum threshold already (every desk being used) with a little
> over 60 members. Actually, the day I wrote that post was the busiest day
> we've had, with every desk being used, and we only have 61 members, so I
> have to adjust the ratio down a little bit. The 31 desks refers to the
> number of comfortable sitting spaces we have, not including the couches,
> the kitchen, or the meeting room. We *could* have a few more desks, but it
> feels pretty packed with 31 people working here at one time.
>
> Let me know if there was something more you were trying to get at!
>
> Best,
> Will
>
> On Tuesday, December 4, 2012 2:34:15 PM UTC+1, Alex Hillman wrote:
>>
>> Beautiful summary Will, and I can confirm that I've seen these patterns
>> play out dozens of times, including a visitor making unsolicited
>> recommendations about changing your business model ;)
>>
>> I don't *think* I missed it, but do you have a feel for how much of your
>> total capacity you're using with 70 members and 31 desks? Could you add
>> more desks, more people, or both? What is your threshold based on?
>>
>> -Alex
>>
>> --
>> /ah
>> indyhall.org
>> coworking in philadelphia
>> pre-order my new eBook, " <http://book.businessofcommunity.com/?email>the
>> business of community <http://book.businessofcommunity.com/?ref=email>"
>>
>> On Dec 4, 2012, at 5:32 AM, "Will Bennis, Locus Workspace" <
>> [email protected]> wrote:
>>
>> Hi Matthew,
>>
>> 2012 numbers at the end.
>>
>> I realize your question is about membership types and how they break
>> down, but much of what's below will refer to member:desk ratios, since I
>> suspect that's a big part of what you're trying to figure out.
>>
>> Just to echo what Alex and Tom wrote, but in a slightly different way: It
>> depends on your members (Alex) and on your space (Tom). "Your space"
>> doesn't just mean the type of desks you offer (hot desks only or anchor
>> desks only), but also on how it's conceived and marketed and every choice
>> you make (desk sizes, membership-type pricing incentives, access hours,
>> gender ratios, types of events, quality and variety of meeting room space,
>> whether monitors are available or can be left in the space, what type of
>> work the founding members do, neighborhood, etc.). It also depends on what
>> country you're in and the cultural norms/expectations in that country.
>>
>> These effects don't just amount to rounding error. I read an article
>> about a successful writer's space in New York (maybe Paragraph, but I don't
>> remember; it was a long time ago) and it said they had 30 desks and 300
>> members, where all members could use the space to write during opening
>> hours. I was a member of a different writer's space that was open to
>> freelancers and had maybe 15 desks, and it was usually empty or with just
>> one or two members in a beautiful space in a great Chicago neighborhood for
>> just $90/month with 24/7 access: I'd guess they were getting better than a
>> 10:1 ratio, though I don't know how many members they had. Though from the
>> perspective of a coworking space for freelancers, other than the lack of
>> regular members to give me a sense of community, it was as nice a place to
>> sit and work as most coworking spaces I've been in. A 10:1 member:desk
>> ratio! I've never heard of a coworking space oriented toward freelancers
>> having anything in that ballpark. Presumably writers joined these space
>> largely for features other than a great space to sit and write. Even though
>> at least the latter space was welcoming to non-writers.
>>
>> Our space has all hot desks, and originally we only offered full-time
>> membership at a very low cost (1500 Kc, about $75 / month). I thought
>> there'd be a lot of people joining who just needed the space occasionally
>> and who wanted to be part of the community, and I was hoping I'd get a 4:1
>> member desk ratio, in the spirit of that writer's space, but recognizing my
>> members would mostly be freelancers working more hours in the space. As it
>> turned out, potential and actual members mostly pegged the value of
>> full-time use at the price I was asking ($75) and wanted less expensive
>> memberships if they were only going to use it part time. People who needed
>> the space full-time were joining, and other people weren't, and I was not
>> getting maybe a 1.5:1 member:desk ratio. I doubled the prices for full time
>> membership and introduced part-time memberships at slightly lower costs
>> (still more than the 1500 Kc). It worked great. People who didn't need
>> full-time often still signed up for it because they could see the extra
>> value in it relative to the part-time memberships, so I ended up getting a
>> better member/desk ratio even for just the full-time members than I
>> originally had been!
>>
>> Recently a visitor to my space recommended that I radically change my
>> business model. He described essentially exactly what I had originally
>> tried (and that hadn't worked for me), and then proceeded to tell me about
>> a thriving Amsterdam space that offered only full-time memberships at about
>> $90/month that more than a hundred members even though it only had about 20
>> places to sit (these are ballpark numbers, I don't remember what he
>> specifically said). Go figure (no a members-only hash bar was not part of
>> the design :).
>>
>> So here are the numbers for Locus Workspace in the Czech Republic right
>> now, keeping in mind there's a large effect of historical options (a big
>> portion of my members joined when Full Time membership was the only option)
>> and my pricing structure rewards full-time membership:
>>
>> *Anchor* (Full-Time access with your own desk: CZK 6000 = ~ $300): 0
>> members
>> [But I don't include the price on the website, just the option, and I
>> generally sell the virtues of not getting it to people interested:]
>>
>> *Full-Time* (24/7 access, no permanent desk: CZK 3600 = ~$180): 34
>> members (55.7%)
>>
>> *10-Day / month *(same as Full-Time, but only 10 days use of the space
>> per month: CZK 2400 = ~$120): 16 members (26.2%)
>>
>> *Evenings & Weekends *(from 6pm to 9am, plus all day during the
>> weekends: CZK 1800 = ~$90): 1 member (1.6%)<
>>
>>  --
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-- 
/ah
indyhall.org
coworking in philadelphia

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