I went ahead and created a Coworking Leadership account for Slack. Since 
it's invite only, you actually have to ask to be invited. 

For anyone who wants to join: 

Email [email protected] and ask to be added to the group
Bookmark https://coworkingleadership.slack.com/

 *Melissa Geissinger*
 President & COO | WIMP LLC <http://www.beawimp.org>
WIMPspace: Cowork * Colearn * Coexist <http://www.wimpspace.com> 
p 707 827 1334 x1 
c 707 888 0225 

I'll make everyone who joins an admin so you can also send out invites. 

On Tuesday, September 9, 2014 9:17:34 AM UTC-7, Melissa Geissinger wrote:
>
> Hi Adam and everyone!
>
> We just opened up our coworking space last week, so I'm wearing all the 
> hats for now. Honestly, I can't imagine it any other way for the time 
> being. I love getting to know every single person in the community and 
> making sure I do my best to serve them and meet their needs and 
> expectations. Even though we just opened our space, we've had a throwing 
> and thriving community for nearly 3 and a half years already. 
>
> I run the group with 3 other individuals, and we've been using a chat 
> service called Slack for a few months now. We used to have our regular 
> conversations in Facebook but that just got messy and disorganized. Now we 
> just opened up a "team" for the greater group and it's been awesome. Other 
> companies around us are even starting to adopt the platform for 
> inter-company communication. What if we created a Slack team for Coworking 
> Space management - we can create different channels (basically chat rooms) 
> for all kinds of topics and that can be where we go when we need real-time 
> answers or real-time like-minded company to keep. What do you think? 
>
> It's an invite-only service and it's free. Check it out at 
> https://slack.com/. I can start up a team if you guys are interested? 
>
>  *Melissa Geissinger*
>  President & COO | WIMP LLC <http://www.beawimp.org>
> WIMPspace: Cowork * Colearn * Coexist <http://www.wimpspace.com> 
> p 707 827 1334 x1 
> c 707 888 0225 
>
>
> On Tuesday, September 9, 2014 8:46:12 AM UTC-7, Adam Teterus wrote:
>>
>> Thanks, Will!
>>  
>>
>>> how to engender that sense of commitment and passion to go above and 
>>> beyond the formal job requirements and to want to be involved in the Google 
>>> Group (as an example of going above and beyond the strict job definition 
>>> more generally), given that the external motivators (income potential, 
>>> career development) are not overwhelming? 
>>>
>>
>> This. Exactly this. I think you hit the nail on the head, and to your 
>> point, there very much is a critical practice of learning to *make your 
>> employees care as much as you do*. Makes total sense, too, because 
>> that's precisely what we ought to be doing for our members: making them 
>> care for this community as strongly as possible, as though they themselves 
>> own it. In many ways, your members do own it. In just as many ways, the 
>> space manager does own it - *I* own it, and I do my best job possible 
>> when I feel that way. I just don't have my name on any legal documents. :)
>>
>> I have to ask, and this goes to every coworking space owner: if you have 
>> a hired gun running the place or helping you run the place, do you 
>> explicitly invite that person to participate on the Google Group? What do 
>> you offer your hire in terms of training or job help?
>>
>> On Tuesday, September 9, 2014 5:57:16 AM UTC-4, Will Bennis, Locus 
>> Workspace wrote:
>>>
>>> Adam, 
>>>
>>> Great post and great question!
>>>
>>> As a space owner and space manager, I could certainly learn as much or 
>>> more from space managers as from space owners. And I would hope that the 
>>> space managers would find a happy home in this Google Group, sharing their 
>>> own knowledge and requesting help/insight from others. We'd all certainly 
>>> gain a lot, just as we'd gain a lot if there were more coworking space 
>>> members on this list. Which I suppose begs the question, "Where are all the 
>>> coworking space members?"
>>>
>>> I guess one answer--the less interesting answer--is that most space 
>>> owners are or once were space managers. Margins are low for most coworking 
>>> spaces and many of us run one-person or few-person operations. So we 
>>> managers are here, but we may use the "owner" tag since that sort of trumps 
>>> the "manager" tag on our business cards :).
>>>
>>> But of course most coworking spaces also have non-owner employees &/or 
>>> managers, so why aren't they more active on this list? Here's a potential 
>>> answer, and in this case it's the same answer as why there aren't more 
>>> coworking-space members on this list. It's also an answer I'm a little 
>>> ashamed to give, because it speaks to how far my own coworking space needs 
>>> to grow as a *community* and not just as a business providing shared office 
>>> space and events: most non-owner space-managers, as with most members, are 
>>> not passionately involved in the world of coworking and in learning about 
>>> and contributing to that world. 
>>>
>>> The material incentives/external motivation (large potential salaries, 
>>> career advancement up a high ladder) are not there except in the very rare 
>>> cases of some of the most successful coworking spaces that can really 
>>> attract people ready to do their very best at the job for the financial 
>>> benefits, and the internal motivations that have to do with love of the 
>>> job, commitment to the community and doing one's best are just rare, I 
>>> think, for often part-time, low-paid work. I would guess non-profit 
>>> coworking spaces and for-profit coworking spaces that do an incredible job 
>>> developing a strong sense of commitment to the space and its community can 
>>> find space managers ready to give the job their all without the external 
>>> motivators (the money or career trajectory), but I think that's a rare 
>>> achievement. I think once that's achieved, those are the places also where 
>>> you find space *members* and not just managers getting involved, posting 
>>> answers and questions to this list, trying to build the movement more 
>>> generally. 
>>>
>>> So the challenge for me, who runs a for-profit coworking space--but does 
>>> it in large part because he's passionate about the importance of coworking 
>>> spaces as a kind of human/social capital for freelancers & independent 
>>> workers--is how to engender that sense of commitment and passion to go 
>>> above and beyond the formal job requirements and to want to be involved in 
>>> the Google Group (as an example of going above and beyond the strict job 
>>> definition more generally), given that the external motivators (income 
>>> potential, career development) are not overwhelming? 
>>>
>>> I'd guess this is a challenge for many of us (space owners) and the main 
>>> reason you don't see more non-owner space managers actively involved here.
>>>
>>> Will
>>>
>>> ----
>>> Will Bennis
>>> http://en.locusworkspace.cz <http://www.locusworkspace.cz/>
>>>
>>> On Sunday, September 7, 2014 3:47:49 AM UTC+2, Adam Teterus wrote:
>>>>
>>>> Hey, all. I'm Adam. 
>>>>
>>>> So I've been running Indy Hall as the Point Man for just shy of 3 
>>>> years, looking over this place and these people on a daily basis from 
>>>> January of 2011 to right now (and well beyond right now, I should hope). 3 
>>>> years of facilitating relationships between new and old members, 
>>>> introducing newcomers to our community, saying goodbye to longstanding 
>>>> members who came before me, bumping into very *human* obstacles and 
>>>> guiding members through sometimes tough social situations, always toward a 
>>>> place in which we're much tighter and stronger and better than where we 
>>>> came from.
>>>>
>>>> I recently had a really great conversation with a friend about what it 
>>>> is that I do here at Indy Hall. Given that coworking is relatively "new" 
>>>> in 
>>>> the scheme of things, and given that it's a burgeoning meta-community and 
>>>> industry in its own rite, she asked me who I turn to when I have 
>>>> questions, 
>>>> when I encounter something new. 
>>>>
>>>> That's a long, winding answer. My reference points are ALL OVER the 
>>>> place, there's not really anyone one, particular role model. Not really a 
>>>> coworking space manager that I look to for parallels or direct reference. 
>>>> Many of you on this forum are among reference points, but there's a 
>>>> contingent missing from the Google Group: the person that most closely 
>>>> reflects me and what I do here at Indy Hall. I know that person and those 
>>>> people exist, but...where are they? 
>>>>
>>>> My friend, she's a researcher type, and she points out that I've got 
>>>> this wealth of domain knowledge 
>>>> <http://en.wikipedia.org/wiki/Domain_knowledge>, this set of skills 
>>>> and attributes that I reflexively understand and act on every day to keep 
>>>> this community up and running. Things that I often take for granted, 
>>>> admittedly. Things I rarely think about because I'm not talking about them 
>>>> out loud with other people who do it, too. 
>>>>
>>>> She goes on to say that it sounds like I'm lacking a field 
>>>> <http://en.wikipedia.org/wiki/Discipline_(academia)>, a network of 
>>>> people who share the same domain knowledge. A group of people like me. 
>>>> Where are those people?
>>>>
>>>> I know the Google Group is primarily for/frequented by owners and 
>>>> prospective space owners, but where do the space managers go to talk to 
>>>> one 
>>>> another? The daily, boots on the ground, hired to be here community 
>>>> leader - where does she go for answers? Where do they go to learn and talk 
>>>> and share? Hell, where do they go to debrief and unwind after a long week 
>>>> of weird social situations? Who teaches them how to do what they're doing? 
>>>>
>>>> Further, for owners and prospective owners: when you're hiring for a 
>>>> coworking space manager, who are you looking toward and thinking, "yeah, I 
>>>> need *that* person"? When you do hire someone, who do you refer that 
>>>> person to in terms of a role model for the gig?
>>>>
>>>> Where are the people like me? Who are they? I want to meet 'em. 
>>>>
>>>

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