Jon, I do as you do. They are members of a community and at the same time
they are clients. They pay for a service, not only for belonging.

Ramon Suarez
Serendipity Accelerator, Betacowork
Author: http://coworkinghandbook.com
email & hangouts: [email protected]
Phone: +3227376769
GSM: +32497556284
Twitter:http://twitter.com/ramonsuarez
Skype: ramonsuarez
Try coworking: http://betacowork.com
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On Tue, Sep 16, 2014 at 11:58 AM, Jon Stever, The Office RW <
[email protected]> wrote:

> Re: "clients" vs. "members".
>
> I would definitely agree on the philosophical distinction.
>  Essentially,it's trying to tease out whether the space exists to build a
> community ("members") or to earn a margin on real estate ("clients").  This
> is an important dichotomy, but it's also strictly false as we all exist on
> a sliding scale between these two extremes.
>
> I don't think we want to start to see "client" as a dirty word...at a nice
> restaurant the clients will be on a first-name basis with staff, have a
> special table, regular meal selections, and even Christmas cards in the
> mail (and may even be called "patrons" to distinguish the relationship),
> while at McDonald's "clients" are a mass of impersonal and transactional
> relationships.
>
> I find myself slipping interchangeably between terms when talking about The
> Office <http://theoffice.rw>, because as a coworking space manager and
> business manager I have to think both in terms of building and
> strengthening our community ("membership") and in terms of making the
> numbers work and communicating with potential partners and investors
> ("clients").  When I'm thinking in terms of investment and expansion, I
> intellectual categorize "members" as "clients"...this is often
> sub-conscious and I used to even feel ashamed when I realized that I had
> done it, but I wonder if this is really such a horrible thing.  Because,
> when I think about why I do what I do and the people I work with and for, I
> think of "friends" and "members"...
>
> What do you think?
>
> - Jon
>
> On Friday, 12 September 2014 13:15:23 UTC+2, Alex Hillman wrote:
>>
>>
>>
>>  In my opinion a coworking space -- being a *community* of coworkers --
>>> always calls and treats its coworkers *members*.
>>>
>> ​
>> I like this one a lot!!
>>
>> -Alex
>>
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