Hi everyone. If you accept mail for your members what is your process for 
letting them know they have mail, how do you keep the mail and do you have 
a log to show when they were notified and when they picked up mail? I am 
having an issue with a member saying they received a notification email 
from us that they had mail but then coming in and it not being in their 
folder. We have a log through COBOT of all emails sent to members and do 
not show that an email was sent to them. Just curious what your process is 
for mail pick up and notification. Thanks!

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