I'd definitely be interested too. The system we're using now is ok, but I'm always trying to improve things.
I've been using a direct message in Slack, and providing the name from the return address is enough for most folks. People know who their clients are, and an envelope from "payment processing center" is a dead giveaway that they've just been paid. Those envelopes don't hang around very long. The only time I've wished for a photo/OCR solution is trying to enter the tracking numbers from UPS (easy) and FedEx (hate those things, the font is like 8pt). *Glen Ferguson* Phone: 301-732-5165 Email: g...@coworkfrederick.com Website: https://www.coworkfrederick.com Address: 122 E Patrick St, Frederick, MD 21701 <http://wiseintro.co/glengferguson.com> On Tue, Jun 19, 2018 at 2:47 PM, Brian Burgett <br...@brianburgett.com> wrote: > Good info guys. > > What do you think about a *paid* service that will include texting a > picture of only first class mail and packages? Most people will be looking > for checks and important documents. > > I will have everyone's name in my phone in alphabetical order anyway. > > How much time could that take? ...(He says cringing.) > > > Thanks! > > Brian Burgett > > > On Tue, Jun 19, 2018 at 1:15 PM, Jerome Chang <jer...@blankspaces.com> > wrote: > >> FYI, from my experience, there’s a psychology of the customers that can >> tip the scale for the business decision on how to manage mail. Issue: >> - If you provide mail notification to presumably everyone, you open the >> door to committing to process 100% of the mail to 100% of your members. >> - If you have members pay more to get notified, then you limit the amount >> of work to process mail, outside of just sorting it (my recommendation). >> >> That said, how many or what % would pay to be notified? We’ve learned >> from managing literally 100’s of mail recipients at a time, that it’s >> faster and simpler for us to manually notify people thru email: >> “You’ve received mail from >> ABC >> XYZ >> Etc.” >> Done. No other tech required. >> Why? There’s really only a handful (anecdotally ~10%) of our members who >> get mail regularly enough or urgently enough to require weekly, let alone >> daily, notifications. >> >> *JEROME CHANG* >> >> *talk to us: (323) 330-9505chat w/ us: http://www.BLANKSPACES.com/chat >> <https://lc.chat/now/7173741/>WEST: Santa Monica | 1450 2nd >> St (@Broadway)CENTRAL: Culver City | 9415 Culver Blvd >> <https://maps.google.com/?q=Culver+City+%7C+9415+Culver+Blvd&entry=gmail&source=g> >> (@Main St)EAST: DTLA | 529 S. Broadway, Ste 400 >> <https://maps.google.com/?q=DTLA+%7C+529+S.+Broadway,+Ste+400&entry=gmail&source=g> >> (@Pershing >> Sq)NORTH: Pasadena | 680 E. Colorado, Ste 180 >> <https://maps.google.com/?q=Pasadena+%7C+680+E.+Colorado,+Ste+180&entry=gmail&source=g> >> (b/w Lake and Los Robles)SOUTH: Long Beach | 309 Pine Ave (@Broadway) - >> opening summer 2018* >> >> On Jun 19, 2018, at 9:31 AM, Alex Hillman <dangerouslyawes...@gmail.com> >> wrote: >> >> I'm also very interested in an app that helps us notify/remind our >> members when they get mail. Our biggest problem is people not knowing (or >> knowing and then forgetting) that they have mail or packages to pick up. >> >> I've tried the other mailroom management apps for coworking spaces and >> apartment buildings and they're either buggy, expensive, or both! >> >> My "dream" app would be very simple: >> >> 1 - take a photo of the label and OCR the name/address. >> 2 - attempt to match the name to a name on our membership roster. >> 3 - if it's a direct match, fire off an email with the photo attached. If >> there are multiple potential matches, let us pick the correct one and fire >> off the same kind of notice. >> >> Special bonus if there's a way for us to go back and tag items that >> haven't been picked up yet to send a reminder of some sort. >> >> OCR is the hardest part of the whole stack, so I'd be okay with manual >> entry if it's fast (minimal number of taps/clicks/steps to find *and* >> notify). >> >> IMO the person who builds this as an app and integrates it with multiple >> coworking platforms is going to make a ton of money, this is a very painful >> problem for a lot of spaces. >> ------------------ >> *The #1 mistake in community building is doing it by yourself.* >> Better Coworkers: http://indyhall.org >> Weekly Coworking Tips: http://coworkingweekly.com >> My Audiobook: https://theindyhallway.com/ten >> >> >> On Mon, Jun 18, 2018 at 11:47 AM Joshua Webb <jos...@growthli.com> wrote: >> >>> Customer data so no rekeying but also to have some record inside >>> Officernd about each notification so it can be seen there instead of just >>> in the app. >>> >>> Billing would be a good idea for excessive mail handling or forwarding >>> but not a deal breaker. >>> >>> My email is jos...@growthli.com >>> >>> Joshua Webb >>> >>> Founder at Growthli >>> >>> 844-455-GROW (4769) >>> Https://Growthli.com >>> >>> © Growthli | >>> <https://maps.google.com/?q=Santa+Monica+%7C+1450+2nd+St&entry=gmail&source=g> >>> A Place To Learn, Grow, & Office™ >>> >>> >>> On Mon, Jun 18, 2018, 8:59 AM <m...@deskcowork.co.uk> wrote: >>> >>>> Hey Josh, >>>> >>>> For sure i'll ping you an email! you can have a look and see if it's >>>> any use to you :) >>>> >>>> It could integrate into OfficeRnD via Zapier - we also use OfficeRnD >>>> but haven't found a need to integrate it just yet. Are you thinking for >>>> billing purposes or just adding the customer data? >>>> >>>> Uwe - thats cool I like that idea too! >>>> >>>> On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote: >>>>> >>>>> I would be interested in it Matt. Especially if it could possibly >>>>> integrate with our management system OfficeR&D >>>>> >>>>> *J**oshua Webb* >>>>> >>>>> *Chief Growth Antagonist*jos...@growthli.com *844-455-GROW **(* >>>>> *4769)* *Growthli.com* <https://www.growthli.com/> >>>>> >>>>> >>>>> On Sun, Jun 17, 2018 at 2:08 PM, <ma...@deskcowork.co.uk> wrote: >>>>> >>>>>> Hey Gretchen, >>>>>> >>>>>> I built an app for our cowork space - it sends a notification to them >>>>>> with the date that it came in and any identifiers. It records all the >>>>>> post >>>>>> received to their account so we can easily look something up if they have >>>>>> suggested something fishy about it... >>>>>> >>>>>> 1) we check it in on the app >>>>>> 2) they get the notification to pick it up >>>>>> 3) we pigeon hole it. >>>>>> >>>>>> I was thinking about making it available for other cowork spaces to >>>>>> use. Would be interesting to get your thoughts on it if it would help you >>>>>> too! I am also looking at building in a mail forwarding offering, where >>>>>> they can select any pieces of mail they would like forwarded or >>>>>> something. >>>>>> Not sure yet! >>>>>> >>>>>> On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote: >>>>>>> >>>>>>> Hi everyone. If you accept mail for your members what is your >>>>>>> process for letting them know they have mail, how do you keep the mail >>>>>>> and >>>>>>> do you have a log to show when they were notified and when they picked >>>>>>> up >>>>>>> mail? I am having an issue with a member saying they received a >>>>>>> notification email from us that they had mail but then coming in and it >>>>>>> not >>>>>>> being in their folder. We have a log through COBOT of all emails sent to >>>>>>> members and do not show that an email was sent to them. Just curious >>>>>>> what >>>>>>> your process is for mail pick up and notification. Thanks! >>>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "Coworking" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to coworking+...@googlegroups.com. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Coworking" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to coworking+unsubscr...@googlegroups.com. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Coworking" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to coworking+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Coworking" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to coworking+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Coworking" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to coworking+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to coworking+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
