Good info guys. What do you think about a *paid* service that will include texting a picture of only first class mail and packages? Most people will be looking for checks and important documents.
I will have everyone's name in my phone in alphabetical order anyway. How much time could that take? ...(He says cringing.) Thanks! Brian Burgett On Tue, Jun 19, 2018 at 1:15 PM, Jerome Chang <[email protected]> wrote: > FYI, from my experience, there’s a psychology of the customers that can > tip the scale for the business decision on how to manage mail. Issue: > - If you provide mail notification to presumably everyone, you open the > door to committing to process 100% of the mail to 100% of your members. > - If you have members pay more to get notified, then you limit the amount > of work to process mail, outside of just sorting it (my recommendation). > > That said, how many or what % would pay to be notified? We’ve learned from > managing literally 100’s of mail recipients at a time, that it’s faster and > simpler for us to manually notify people thru email: > “You’ve received mail from > ABC > XYZ > Etc.” > Done. No other tech required. > Why? There’s really only a handful (anecdotally ~10%) of our members who > get mail regularly enough or urgently enough to require weekly, let alone > daily, notifications. > > *JEROME CHANG* > > *talk to us: (323) 330-9505chat w/ us: http://www.BLANKSPACES.com/chat > <https://lc.chat/now/7173741/>WEST: Santa Monica | 1450 2nd > St (@Broadway)CENTRAL: Culver City | 9415 Culver Blvd > <https://maps.google.com/?q=Culver+City+%7C+9415+Culver+Blvd&entry=gmail&source=g> > (@Main St)EAST: DTLA | 529 S. Broadway, Ste 400 > <https://maps.google.com/?q=DTLA+%7C+529+S.+Broadway,+Ste+400&entry=gmail&source=g> > (@Pershing > Sq)NORTH: Pasadena | 680 E. Colorado, Ste 180 > <https://maps.google.com/?q=Pasadena+%7C+680+E.+Colorado,+Ste+180&entry=gmail&source=g> > (b/w Lake and Los Robles)SOUTH: Long Beach | 309 Pine Ave (@Broadway) - > opening summer 2018* > > On Jun 19, 2018, at 9:31 AM, Alex Hillman <[email protected]> > wrote: > > I'm also very interested in an app that helps us notify/remind our members > when they get mail. Our biggest problem is people not knowing (or knowing > and then forgetting) that they have mail or packages to pick up. > > I've tried the other mailroom management apps for coworking spaces and > apartment buildings and they're either buggy, expensive, or both! > > My "dream" app would be very simple: > > 1 - take a photo of the label and OCR the name/address. > 2 - attempt to match the name to a name on our membership roster. > 3 - if it's a direct match, fire off an email with the photo attached. If > there are multiple potential matches, let us pick the correct one and fire > off the same kind of notice. > > Special bonus if there's a way for us to go back and tag items that > haven't been picked up yet to send a reminder of some sort. > > OCR is the hardest part of the whole stack, so I'd be okay with manual > entry if it's fast (minimal number of taps/clicks/steps to find *and* > notify). > > IMO the person who builds this as an app and integrates it with multiple > coworking platforms is going to make a ton of money, this is a very painful > problem for a lot of spaces. > ------------------ > *The #1 mistake in community building is doing it by yourself.* > Better Coworkers: http://indyhall.org > Weekly Coworking Tips: http://coworkingweekly.com > My Audiobook: https://theindyhallway.com/ten > > > On Mon, Jun 18, 2018 at 11:47 AM Joshua Webb <[email protected]> wrote: > >> Customer data so no rekeying but also to have some record inside >> Officernd about each notification so it can be seen there instead of just >> in the app. >> >> Billing would be a good idea for excessive mail handling or forwarding >> but not a deal breaker. >> >> My email is [email protected] >> >> Joshua Webb >> >> Founder at Growthli >> >> 844-455-GROW (4769) >> Https://Growthli.com >> >> © Growthli | >> <https://maps.google.com/?q=Santa+Monica+%7C+1450+2nd+St&entry=gmail&source=g> >> A Place To Learn, Grow, & Office™ >> >> >> On Mon, Jun 18, 2018, 8:59 AM <[email protected]> wrote: >> >>> Hey Josh, >>> >>> For sure i'll ping you an email! you can have a look and see if it's any >>> use to you :) >>> >>> It could integrate into OfficeRnD via Zapier - we also use OfficeRnD but >>> haven't found a need to integrate it just yet. Are you thinking for billing >>> purposes or just adding the customer data? >>> >>> Uwe - thats cool I like that idea too! >>> >>> On Sunday, June 17, 2018 at 11:24:19 PM UTC+1, Joshua Webb wrote: >>>> >>>> I would be interested in it Matt. Especially if it could possibly >>>> integrate with our management system OfficeR&D >>>> >>>> *J**oshua Webb* >>>> >>>> *Chief Growth Antagonist*[email protected] *844-455-GROW **(* >>>> *4769)* *Growthli.com* <https://www.growthli.com/> >>>> >>>> >>>> On Sun, Jun 17, 2018 at 2:08 PM, <[email protected]> wrote: >>>> >>>>> Hey Gretchen, >>>>> >>>>> I built an app for our cowork space - it sends a notification to them >>>>> with the date that it came in and any identifiers. It records all the post >>>>> received to their account so we can easily look something up if they have >>>>> suggested something fishy about it... >>>>> >>>>> 1) we check it in on the app >>>>> 2) they get the notification to pick it up >>>>> 3) we pigeon hole it. >>>>> >>>>> I was thinking about making it available for other cowork spaces to >>>>> use. Would be interesting to get your thoughts on it if it would help you >>>>> too! I am also looking at building in a mail forwarding offering, where >>>>> they can select any pieces of mail they would like forwarded or something. >>>>> Not sure yet! >>>>> >>>>> On Tuesday, June 12, 2018 at 11:08:43 PM UTC+1, Gretchen Bilbro wrote: >>>>>> >>>>>> Hi everyone. If you accept mail for your members what is your process >>>>>> for letting them know they have mail, how do you keep the mail and do you >>>>>> have a log to show when they were notified and when they picked up mail? >>>>>> I >>>>>> am having an issue with a member saying they received a notification >>>>>> email >>>>>> from us that they had mail but then coming in and it not being in their >>>>>> folder. We have a log through COBOT of all emails sent to members and do >>>>>> not show that an email was sent to them. Just curious what your process >>>>>> is >>>>>> for mail pick up and notification. Thanks! >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Coworking" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Coworking" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Coworking" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. >> > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
