On Wednesday, Oct 20, 2004, at 18:50 US/Central, Robert Citek wrote:
(636) 207-7011
Called up Charter and went through their voice menu system in this order:
3 - technical issues 4 - broadband 3 - Mac (choose 2 for Windows)
Got a tech person who walked me through these steps:
- Turn off computer - Turn off modem (unplug) to clear out modem's memory of MAC address - Turn on modem (plug in) - Turn on computer with Knoppix CD - Start Mozilla - Go to http://www.cwelug.org
Worked great.
My suggestion is that you tell them you have a Mac and fake it.
Regards, - Robert http://www.cwelug.org/downloads Help others get OpenSource. Distribute FLOSS for Windows, Linux, *BSD, and MacOS X with BitTorrent
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