Stefan Monnier writes: > I think this still only covers a small fraction of the problem. It > just lowers the bar of the "technically-inclined" limit. I think many > more people just want to have someone they can call on the phone to > help them get through their yearly technical problem.
I think that to most people their "devices" (cellphone, desktop, whatever) are appliances. They have no more interest in learning about the internals of those than in the internals of their washing machines. -- John Hasler j...@sugarbit.com Elmwood, WI USA
