Hello, On Sun, Jan 28, 2024 at 06:55:04PM +0000, Andy Smith wrote: > So, I must admit, I am quite tempted by BX1600MI which would cost me > about £183. The equivalent spec in the Pro range is more than twice > this price.
[ TL;DR: While free software like apcupsd or nut support all APC models that you can buy today, APC (Schneider Electric) the company only supports its own Windows-only Powerchute and won't do a warranty claim unless you can run that. I therefore question the device's suitability to a Linux environment. ] Just as an update, I bought the APC Back-UPS BX1600MI and while superficially it seems fine, using "apcupsd" and/or "nut" it reports a constant stream of short-lived (less than 1 second) battery detach/re-attach and powerfail/restore events. The unit itself doesn't show any audible or visual alarm but as these events are sub-second in duration I don't know if they are just too quick for that. Someone on the apcupsd mailing list thinks I have a faulty UPS or battery and should get a replacement. APC refuses to proceed with a warranty claim because they don't support apcupsd or nut, only their own proprietary Powerchute. They won't proceed unless I can get Powerchute to show these events or a failed self-test. I can't do that because I don't have any Windows machines. I do not overly want to buy a Windows licence, run it in a VM and pass USB through to that VM just to try this. While in theory if I had heeded the warnings about Back-UPS being of lesser quality I might have bought a more expensive model that wasn't faulty (or at least did not have this problem, whatever it is), I am disappointed to learn that APC will not proceed with warranty claims unless you can run some Windows software, which puts me off the entire product range. Having said that, I don't need to do a warranty claim. As it was only purchased a couple of weeks ago, consumer law allows me to return it to the seller as faulty whether they accept that or not, so I'll likely do that. It's just disappointing and a lot more hassle. Thanks, Andy
