>> Because nobody looks for assistance when everything goes without a hitch.
>
> "Just wanted to drop in and let everyone know that everything is working
> as expected!"
>
>     -- no one, ever

FWIW, whenever I get a bug report about a software I maintain, I also
count it as "oh, cool, someone's using my code and the rest worked well
enough for them".
[ Tho, admittedly, there have been cases where "the rest" was
  negligible because the bug occurred before anything useful could have
  happened.  ]

It's not always sufficient to combat the dread of drowning under
thousands of bug report, but it still compares favorably to the usual
feedback in academic research contexts (a.k.a deafening silence because
what you did is too experimental and niche to be used by anyone but
yourself).


=== Stefan

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