Thanks for the help.

Philip Butler
Internal Systems Engineer
Region VI ESC
phone 936.435.2503
fax 936.295.1447
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 1:55 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Exchange going though ISA Proxy fails
HELO test


The first step is to see what is wrong -- checking the log file or
X-RBL-Warning: header will give you details of exactly what the problem is.

The problem is that the machine is using a made-up name, such as
"nonexistenthost.example.com", that just doesn't exist on the Internet.  It
needs to have an A record in DNS.  That's all.
                        -Scott

At 02:44 PM 10/22/2002, you wrote:
>I got in touch with the ISP and it looks like they their mail servers set
up
>like this: a public smtp server on the outside of the proxy and a private
>mail server inside the proxy.
>
>The internal mail server was receiving the messages first (and has no
>corresponding host record in the DNS), then sending the messages to the
>public mail server to deliver to destination mail server.  At this point
I'm
>not certain how the SMTP communication works to complete the HELO process,
>but tell me if this is the problem.
>
>Either their needs to be a host record in the DNS for this internal mail
>server or do the names of both servers need to be the same?
>
>Am I even in the vicinity of the problem?
>
>Philip Butler
>Internal Systems Engineer
>Region VI ESC
>phone 936.435.2503
>fax 936.295.1447
>[EMAIL PROTECTED]
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
>Sent: Tuesday, October 22, 2002 10:11 AM
>To: [EMAIL PROTECTED]
>Subject: Re: [Declude.JunkMail] Exchange going though ISA Proxy fails
>HELO test
>
>
>
> >Any idea why this would happen?
>
>Yes, I have a very good idea.  It's sending "HELO" or "EHLO" in an SMTP
>transaction, followed by a made-up host name.
>
>The log file or X-RBL-Warning: header should show you the hostname that the
>ISA Proxy claims to be.  Most likely, there is a configuration option in
>ISA Proxy that lets you choose what the hostname should be.
>                                  -Scott
>
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