>Customer is getting virus notifications but the virus is listed as unknown.
>Is this a known issue and how do I turn of notification for unknown virus.
>He is clean.

>H.

This question really belongs on the declude.virus list. :-)

>From the Declude Virus Manual:

"Declude Virus (v1.53 and higher) can be set up not to send out E-mail
notifications for specific viruses. This is useful for viruses that forge
the return address (in which case a "You have a virus" notification would
get sent to someone without a virus). To prevent a notification from getting
sent out, you can add a line "SKIPIFVIRUSNAMEHAS Virusname" to the beginning
(before the first blank line) of any of the \IMail\Declude\*.eml files
(typically just the sender.eml and otherpostmaster.eml files). "Virusname"
should be replaced with a string that always appears in the name of the
virus and any variants; for example "SKIPIFVIRUSNAMEHAS Klez". Note that
there can only be one space (or tab) between "SKIPIFVIRUSNAMEHAS" and the
virus name. To prevent the notifications from being sent for multiple
viruses, you need to have a SKIPIFVIRUSNAMEHAS line for each virus."

If you are referring to "vunerabilities" see the link below and follow the
thread.
http://www.mail-archive.com/[email protected]/msg04005.html


-Patrick



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