Can you post a virus log snippet? It is possible an error was returned by the virus scanner. The logs will show this.
John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Heimir Eidskrem Sent: Tuesday, November 19, 2002 9:21 AM To: [EMAIL PROTECTED] Subject: [Declude.JunkMail] Unknown virus Customer is getting virus notifications but the virus is listed as unknown. � Is this a known issue and how do I turn of notification for unknown virus. � He is clean. � H. � � Please, DO NOT respond to this e-mail. This is an automated e-mail message sent to alert you that you attempted to send a virus infected e-mail message. Fortunately, no harm is done. i360 Inc.'s advanced virus detection software detected the virus, and the e-mail has been quarantined to prevent further damage. This means that your recipient received a message similar to this instead of the virus-infected e-mail. We recommend that you check your system for viruses before communicating further by using your computer. Our software reported the following about the infected e-mail: The e-mail was sent to: [EMAIL PROTECTED] The e-mail subject: Are the instructions and E-mail contained this virus: Unknown Virus The virus was located in this file: Unknown File If the recipient's address does not appear above, it is because of the nature of certain viruses, which corrupt such information. To find out more about the virus you e-mailed, click to www.sarc.com. To view virus related statistics, click to www.securitystats.com/virusstats.asp. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
