If the Declude JunkMail log file entry says that it is whitelisted, then the E-mail shouldn't be caught by Declude JunkMail (meaning that it is getting caught for some other reason, such as an IMail rule, or through Declude Virus).Yes, the only thing I can see in the log file is where an incorrect address is entered, then it doesn't get delivered. Other than that it just says server whitelisted.
Have you checked the IMail log file? If the E-mail is delivered, you should see both "SMTPD" lines showing the E-mail being received, and "SMTP" or "SMTP-" lines showing the E-mail being delivered. If it is delivered, the fault doesn't lie on your end; if it is not delivered, then you will know to investigate further.
-Scott
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