Scott,

I've spent thousands of hours (as many of us have) perfecting a universally applicable 
configuration (as diverse as my client base allows).  

On the server side, when there's a flaw in the system revealed by an FP, changing the 
entire system means all other clients benefit from the change.  Creating an individual 
exception (like a whiltelist entry) is a last resort used only when fixing the system 
would weaken it to much.  If users are making their own changes and not reporting 
problems, no one else is benefiting.

On the client side, every time users get ahold of anti spam systems, they invariably 
over use them, marking as spam even a newsletter they no longer want.  A user 
customizable system then, would need to be more focused than domain specific, it would 
need to be user specific.  In my store & forward configuration, that would mean 
tracking which aliases belong to which user, lest they make a change on account A1 and 
not have it affect A2.  My itself, this one issue may take more time than this 
solutions aims to solve.

Whatever you do, don't make an admin GUI for Declude.  Nothing ruins an infinitely 
customizable (and useful) program faster than a limiting interface.  Others may be 
facing a gauntlet of user requests that this would remedy, but IMHO, technical 
improvements that give more tools to stop spam are more useful and should have greater 
priority.

Dan



On Monday, December 16, 2002 16:49, R. Scott Perry <[EMAIL PROTECTED]> wrote:
>A lot of our customers seem to want a web interface to Declude JunkMail, 
>mostly so that customers can turn their spam settings on or
>off.
>
>We haven't come up with something in the past, because it is very 
>complicated without a hook into web messaging, and it doesn't look like 
>Ipswitch is planning to add an interface to web messaging any
>time soon.
>
>However, we are at the point where we are considering a web interface.  If 
>we do it, it would probably need to be done as an addon to Declude 
>JunkMail, mainly because the development and support costs would be fairly 
>high.  It would also have some drawbacks, being separate from web 
>messaging.  For example, it would require installing a separate service, 
>using a different port than 80 or 8383 for web access (which may cause 
>firewall problems), and having users enter their username/password a second 
>time (if they are already using web messaging).
>
>Is this something that is important enough that it would be worthwhile?
>                                              -Scott
>
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