Being a 2 months-old user of JunkMail I'm trying to find out "best practices" for dealing with spam. Sorry in advanced if this topic has been to death, but I couldn't find any helpful threads on the archives. Anyhow, I'm using the following rules but a TON of spam still making it through: WEIGHT10 WARN WEIGHT15 HOLD WEIGHT20 HOLD
Of course, the spam comes through because it doesn't meet the HOLD criteria.
My first question would be "Is there a ton of spam being caught?" If you're blocking 1,000 spams to your personal account a day and 50 spams get through, that's not too bad. If you're only blocking 100 spams and 50 get through, that's a problem.
If it's the later -- where a large percentage of spam is getting through -- there is probably a problem with some of the tests. Does the log file report a lot of warnings or errors? Does the first DNS server listed in the IMail SMTP settings work properly? Do you have a gateway or backup mailservers that run in front of the IMail server?
-Scott
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