In my view, the best thing to do is examine spam that got through. When you find a 
pattern in
several messages, use that info to tweak Declude. I've been tweaking ours for months, 
to the point
that each day I find less than 30 messages in our hold box. First I look through those 
for any
legitimate mail that got caught (rare). Then I delete any spam that only shows up 
once; no time to
mess with it. Of the remaining items that are multiple messages from the same spammer, 
I look at the
header and body to find out what I should be filtering on.

Keith Purtell, Web/Network Administrator
VantageMed Operations (Kansas City)
Email:  [EMAIL PROTECTED]

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> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
> Sent: Thursday, July 17, 2003 9:01 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [Declude.JunkMail] Best Practices question
>
>
>
> >Being a 2 months-old user of JunkMail I'm trying to find out "best
> >practices" for dealing with spam. Sorry in advanced if this topic
> >has been to death, but I couldn't find any helpful threads
> on the archives.
> >Anyhow, I'm using the following rules but a TON of spam
> still making it
> >through:
> >WEIGHT10        WARN
> >WEIGHT15        HOLD
> >WEIGHT20        HOLD
> >
> >Of course, the spam comes through because it doesn't meet
> the HOLD criteria.
>
> My first question would be "Is there a ton of spam being caught?"  If
> you're blocking 1,000 spams to your personal account a day
> and 50 spams get
> through, that's not too bad.  If you're only blocking 100
> spams and 50 get
> through, that's a problem.
>
> If it's the later -- where a large percentage of spam is
> getting through --
> there is probably a problem with some of the tests.  Does the
> log file
> report a lot of warnings or errors?  Does the first DNS
> server listed in
> the IMail SMTP settings work properly?  Do you have a gateway
> or backup
> mailservers that run in front of the IMail server?
>
>                                                     -Scott
> ---


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