They need a DNS 'A' record for their mail servers HELO line which you did not include. And they need to setup a Reverse DNS entry for 209.83.72.234.
They need to have whom ever is hosting there DNS about a reverse dns entry, a quick check on DNS stuff shows the ip belonging to Silver Star Industries NLG-RAD-72-232 (NET-209-83-72-232-1) 209.83.72.232 - 209.83.72.239 I would start with their contact at their ISP or their IT person to findout who controls the DNS records and have them fix the issues. Here is additional info about Siver Star, CustName: Silver Star Industries Address: 122 HYW 25 NE City: Brainerd StateProv: MN PostalCode: 56401 Country: US RegDate: 1999-06-08 Updated: 1999-06-08 NetRange: 209.83.72.232 - 209.83.72.239 CIDR: 209.83.72.232/29 NetName: NLG-RAD-72-232 NetHandle: NET-209-83-72-232-1 Parent: NET-209-83-0-0-1 NetType: Reassigned Comment: RegDate: 1999-06-08 Updated: 1999-06-08 TechHandle: NA16-ORG-ARIN TechName: Norlight Telecommunications, Inc. TechPhone: +1-262-792-9700 TechEmail: [EMAIL PROTECTED] OrgAbuseHandle: NAA4-ARIN OrgAbuseName: Norlight Abuse account OrgAbusePhone: +1-800-876-7842 OrgAbuseEmail: [EMAIL PROTECTED] OrgNOCHandle: NMC2-ARIN OrgNOCName: Network Management Center OrgNOCPhone: +1-800-876-7842 OrgNOCEmail: [EMAIL PROTECTED] OrgTechHandle: HR201-ARIN OrgTechName: Ryu, Hyunseog OrgTechPhone: +1-262-792-7965 OrgTechEmail: [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Harlan Young > Sent: Wednesday, August 13, 2003 11:41 AM > To: [EMAIL PROTECTED] > Subject: [Declude.JunkMail] DNS/mail guru? > > > We host a web site for a client who hosts and runs their own mail server. > Their mail to me fails as following: > > X-RBL-Warning: REVDNS: This E-mail was sent from a MUA/MTA 209.83.72.234 > with no reverse DNS entry. > X-Declude-Sender: [EMAIL PROTECTED] [209.83.72.234] > X-Note: This E-mail was scanned by Declude JunkMail (www.declude.com) for > spam. > X-Spam-Tests-Failed: HELOBOGUS, IPNOTINMX, REVDNS, WEIGHT10 [10] > > They would like to set their server up properly. Who can I steer them to? > > Thanks, > Harlan Young > I Like It Like That, Inc. > Pequot Lakes, MN 56472 > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
