Here are the headers from a message that was blocked. I had to whitelist the address so that it would be delivered ([EMAIL PROTECTED]). This message originated from a Web server. The mail application it is using is hp OpenView service deskMail Manager 4.5. Is this the reason why? Is it because of the server not being a legitimate Host? Please explain why JunkMail is blocking.
Declude JunkMail will block E-mail when it fails test(s) that you have set up to block the E-mail (by using actions such as HOLD or DELETE).
However, this is an odd one -- unless there are other headers that you are not including, the E-mail was not processed by IMail or Declude! If you look at the Received: headers, it shows:
Received: from [63.97.219.13] (helo=intmail.sequoianet.com) by server6.totalchoicehosting.com with smtp (Exim 4.20) id 19uZDw-00058J-OH for [EMAIL PROTECTED]; Wed, 03 Sep 2003 11:07:08 -0400 Received: from SEQHQOVSD ([63.97.220.39]) by 63.97.219.13 with InterScan Messaging Security Suite; Wed, 03 Sep 2003 11:11:37 -0400
It was sent from your InterScan server to your Exim server. It was not handled by IMail. However:
MIME-Version: 1.0 Reply-To: <[EMAIL PROTECTED]> From: "HP Service Desk" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Date: Wed, 03 Sep 03 11:12:07 -0400 Subject: =?US-ASCII?B?U2VydmljZSBjYWxsIDk2ODUgaGFzIGJlZW4gYXNzaWduZWQgdG8geW91Lg= =?= X-Mailer: hp OpenView service deskMail Manager 4.5 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: BASE64 Message-Id: <[EMAIL PROTECTED]>
Between the base64 encoded text segment, the encoded subject, and the non-Y2K-compliant Date: header, this E-mail is already starting off with a few strikes against it.
-Scott
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