Thanks Scott.

Where are you seeing the Y2k non-compliancy date and how can you tell it
isn't compliant?  Which date?  

I do not run a Interscan or Exim server.  These are servers trying to
send to addresses inside of one of my Imail hosts.  This is what this
host is doing:

I work for the school districts in my county.  Anyway, this is what is
happening.  

The school district has an arrangement with a sub-contracted company to
do their Helpdesk support.  The sub-contracted company gets email from
users at the school district asking for help.  The sub-contractors
webserver then sends a message back to the user at the school district
telling them when the helpdesk will be available. 

The messages from the webserver sending the messages never gets to the
users on Imail.  So what is happening between Interscan and Exim is
something I can not control.  However, I do have access to the
subcontractor comnpany that is providing the Helpdesk service and can
call them to have them resolve the issue if I can fully understand why
JunkMail is blocking.  Is it proper to call another mail administrator
and tell them of these issues on their webserver/email server?

Thanks

Samantha 

-----Original Message-----
From: R. Scott Perry [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, September 30, 2003 10:46 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Why did this fail - JunkMail



>Here are the headers from a message that was blocked.  I had to 
>whitelist the address so that it would be delivered 
>([EMAIL PROTECTED]).  This message originated from a Web server. 
>The mail application it is using is hp OpenView service deskMail 
>Manager 4.5.  Is this the reason why?  Is it because of the server not 
>being a legitimate Host?  Please explain why JunkMail is blocking.

Declude JunkMail will block E-mail when it fails test(s) that you have
set 
up to block the E-mail (by using actions such as HOLD or DELETE).

However, this is an odd one -- unless there are other headers that you
are 
not including, the E-mail was not processed by IMail or Declude!  If you

look at the Received: headers, it shows:

>Received: from [63.97.219.13] (helo=intmail.sequoianet.com)
>  by server6.totalchoicehosting.com with smtp (Exim 4.20)
>  id 19uZDw-00058J-OH
>  for [EMAIL PROTECTED]; Wed, 03 Sep 2003 11:07:08 -0400
>Received: from SEQHQOVSD ([63.97.220.39]) by 63.97.219.13 with 
>InterScan
>  Messaging Security Suite; Wed, 03 Sep 2003 11:11:37 -0400

It was sent from your InterScan server to your Exim server.  It was not 
handled by IMail.  However:

>MIME-Version: 1.0
>Reply-To: <[EMAIL PROTECTED]>
>From: "HP Service Desk" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Date: Wed, 03 Sep 03 11:12:07 -0400
>Subject: 
>=?US-ASCII?B?U2VydmljZSBjYWxsIDk2ODUgaGFzIGJlZW4gYXNzaWduZWQgdG8geW91Lg
>=
>=?=
>X-Mailer: hp OpenView service deskMail Manager 4.5
>Content-Type: text/plain; charset=US-ASCII
>Content-Transfer-Encoding: BASE64
>Message-Id: <[EMAIL PROTECTED]>

Between the base64 encoded text segment, the encoded subject, and the 
non-Y2K-compliant Date: header, this E-mail is already starting off with
a 
few strikes against it.

                                                    -Scott
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