Scott, recently we have been seeing issues like the following showing up in our JunkMail logs: ===== 10/01/2003 13:55:49 Q3f1e019100dc64f4 WARNING: Could not unlock M:\IMail\spool\_3f1e019100dc64f4.~MD due to error #32.
The "error #32" occurs when there is a sharing violation -- some file other than Declude has locked the M:\IMail\spool\_3f1e019100dc64f4.~MD file that Declude is processing. This would normally happen if you have backup software or possible a virus scanner that is scanning the file.
10/01/2003 13:55:28 Q3f1e019100dc64f4 Error 183 creating temp directory M:\IMail\spool\D3f1e019100dc64f4.vir\.
This is a stranger one that a couple of people have reported. It should be impossible for this error to occur. The problem is that when Declude Virus goes to create the temporary directory M:\IMail\spool\D3f1e019100dc64f4.vir\, it already exists. This should only be possible if either IMail duplicates filenames (which they say is not possible with versions that use the longer file names), or IMail calls Declude twice for the same E-mail (which shouldn't be possible).
It seems to only happen on servers with a very heavy load (close to the maximum that IMail can handle), which is the same situation that caused problems back when IMail could repeat filenames (back when it used the shorter filenames).
-Scott
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