----- Original Message ----- 
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 02, 2003 5:11 AM
Subject: Re: [Declude.JunkMail] File contention issues?


> >10/01/2003 13:55:49 Q3f1e019100dc64f4 WARNING: Could not unlock
> >M:\IMail\spool\_3f1e019100dc64f4.~MD due to error #32.
>
> The "error #32" occurs when there is a sharing violation -- some file
other
> than Declude has locked the M:\IMail\spool\_3f1e019100dc64f4.~MD file that
> Declude is processing.  This would normally happen if you have backup
> software or possible a virus scanner that is scanning the file.

Nothing else outside of IMail and Declude should be locking the files since
we do not virus scan anything in or under the IMail directory, nor do we do
back-ups during the day (declude -diag has no problems creating and deleting
the eicar virus in the IMail directory).

> >10/01/2003 13:55:28 Q3f1e019100dc64f4 Error 183 creating temp directory
> >M:\IMail\spool\D3f1e019100dc64f4.vir\.
>
> This is a stranger one that a couple of people have reported.  It should
be
> impossible for this error to occur.  The problem is that when Declude
Virus
> goes to create the temporary directory
> M:\IMail\spool\D3f1e019100dc64f4.vir\, it already exists.  This should
only
> be possible if either IMail duplicates filenames (which they say is not
> possible with versions that use the longer file names), or IMail calls
> Declude twice for the same E-mail (which shouldn't be possible).
>
> It seems to only happen on servers with a very heavy load (close to the
> maximum that IMail can handle), which is the same situation that caused
> problems back when IMail could repeat filenames (back when it used the
> shorter filenames).

This server shouldn't be working all that hard, but we are in the process of
setting up a separate IMail/Declude relay server so we can off-load the spam
filtering and virus scanning from the IMail server hosting the e-mail
domains and accounts.

Can the other errors and issues that Declude was reporting simply be
ignored?  Things like:

JunkMail:
    - ERROR: Could not move spam to hold
    - Could not open envelope file
    - Couldn't rename SMD to SM$
    - Could not lock
Virus:
    - Error starting scanner
    - Couldn't open headers datafile
    - Error opening mime file
    - Error: 32 opening new datafile

Bill

---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]

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