> I have a customer whose is subscribed to some "ezine" cooking
> recipes.  She is supposed to receive and email each day with a new recipe,
> however, I believe that the Imail statistical filter is catching the
emails.
> Below is what the company sent here showing that our mail server was
> receiving the emails.  My question is, should I whitelist
> [EMAIL PROTECTED] as the email address or
> [EMAIL PROTECTED], which is in the from box of the emails?  Also,
> how do I go about whitelisting them in Declude?

If you can get around whitelisting them, the better. For instances like
this, I use our negweight file, in it I'd add

MAILFROM -30 IS [EMAIL PROTECTED] - This is the address
Declude is using I believe, if that's the X-DECLUDE SENDER line.

the negative weight should be at least the weight you block on, if not
higher. The IS makes sure it's just that address. Cases where this wouldn't
work would be if the address changes each day. like
[EMAIL PROTECTED], which you can change the IS to
ENDSWITH fijo.mail-list.com.

This way, it's given leeway, and if a spammer tries to use the address,
it'll probably fail enough that the neg weight won't matter much. But each
setup is different.

Paul

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