So here is my dilemma: These people are VERY non-technical and my greatest worry as the mail admin is that some "bright" marketing person is going to sit down with Outlook, plug a bunch of customer names into their address book and start sending out spam. I know we fight external spammers but how do you combat the possibility of one of your users doing so?
The first thing I would do is check to see if your Internet provider has a TOS that prohibits spamming (which is very likely). If so, you may want to pass that information on to the marketing department. If they know that their actions could risk the company losing Internet access even temporarily, they will likely think twice about it.
-Scott
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