I agree....better documentation...please! ----- Original Message ----- From: "Kevin Bilbee" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 23, 2004 11:06 AM Subject: RE: [Declude.JunkMail] Manual
> I agree that a manual is greatly needed. the value of all the new tests is > greatly diminished if there is not adequate documentation. > > Searching through the archives and reading the discussions my be a good > thing to do if you are having trouble understanding the manual but to search > the archives to learn the features in the first place is prohibitive for > anyone who is performing multiple functions. > > Once you release your next version I would suggest taking the time to create > a comprehensive manual. that will be more value to your customers than new > features. > > If they do not know how to implement the current features then new features > are not going to be of any value either. > > For the people that can spend the time and monitor the group full time and > experiment with new features when they are in beta I commend you. But not > all of us have the time to do that. > > WE NEED A MANUAL TO QUICKLY AND EFFICITENTLY IMPLEMENT DECLUDES FEATURES. > > If you document the usage of the new features while you are creating them > you would save yourself and your customers a lot of time. > > Make the documentation part of your development cycle???? If you hire a > technical writer they are going to require it, so start it now, make the > usage notes available, it will save us all time and aggravation. > > Kevin Bilbee > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry > > Sent: Friday, January 23, 2004 7:07 AM > > To: [EMAIL PROTECTED] > > Subject: Re: [Declude.JunkMail] Manual > > > > > > > > >Scott, for what it's worth, our Declude maintenance is up for renewal, > > >and one of the questions I got asked was when there would be an > > >updated printed manual that our less-experienced admins could > > >understand. Don't worry, the maintenance will definitely get paid, but > > >now one of my tasks in my "free time" is to write an admin manual for > > >our staff for Declude's products. > > > > Thanks for pointing this out. A major overhaul to the manual by a > > technical writer is something that has been on the "to do" list > > for some time. > > > > -Scott > > --- > > Declude JunkMail: The advanced anti-spam solution for IMail mailservers. > > Declude Virus: Catches known viruses and is the leader in mailserver > > vulnerability detection. > > Find out what you've been missing: Ask about our free 30-day evaluation. > > > > --- > > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- > [This E-mail was scanned for viruses by The Calsoft Anti-Virus Scanner] > > --- [This E-mail was scanned for viruses by The Calsoft Anti-Virus Scanner] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
