Re: [Declude.JunkMail] OT- Getting a URL de-listed on AOL

[Matt]

The first step would be to put in place measures that stopped the 
unsolicited mailings.  Probably a combination of a well documented and 
communicated policy (AUP) as well as a technical policy.  For instance 
you could insist that they only use your E-mail system and not third 
party systems, and you could restrict the number of recipients per 
message to keep them from sending out E-mail blasts to lists of their 
contacts.  It's fairly universal that "spam" is in part bulk, and just 
being unsolicited or unwanted doesn't qualify.  You probably can't stop 
the unwanted nature of some of these E-mails, but you can cut down on 
the bulk if it exists.

AOL of course is known to have issues, but it would make sense to cover 
your bases before you tried to approach them.

Matt

marc catuogno wrote:

I am the e-mail admin for a real-estate company. They have access to a
program that allows them to send real-estate info as a link through e-mail.
AOL is now filtering that URL:
554 TRANSACTION FAILED:  (HVU:B1) The URL contained in your email to AOL
members has generated a high volume of complaints. Per our Unsolicit 554
5.0.0 Service unavailable
Anyone know how to ask them how to get de-listed?

Now, real-estate agents in general are the most technologically challenged
group forced to use technology.  I imagine that agents nation wide kept
sending listing information to people even after they requested to stop
getting e-mail.  I almost don't want to help them...
Thanks - Marc



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