I appreciate the feedback.

Where do you get information about the tests (like SPAMCOP and BADHEADERS
(how do you get RFC-compliant?)?

What are the most popular tests to use?

My understanding is that you can't just throw EVERY test out there into your
filter search (especially if you're an ISP with 100's (or more) e-mail
domains), because that will slow down the server.

Thanks again for the feedback...

-Brent

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, June 23, 2004 8:31 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Avoiding False Positives?



>I have numerous clients that report the problems of their client e-mails
>failing spam tests. They ask me why their clients fail -and what they can
>suggest to avoid failing some of the filters.
...
>Is there any advise to give to legit e-mailers to help out in reducing
their
>chances of getting caught in the spam filters?

It all depends on what spam tests they are failing.  For example, if they
are failing SPAMCOP, people reported them as sending spam.  If they are
failing the BADHEADERS test, then their mail client is not
RFC-compliant.  So the first step is to check the X-Spam-Tests-Failed:
header to see which spam tests the E-mail failed, and work from there.


                                                    -Scott
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