Well said. Best Regards Andy Schmidt
H&M Systems Software, Inc. 600 East Crescent Avenue, Suite 203 Upper Saddle River, NJ 07458-1846 Phone: +1 201 934-3414 x20 (Business) Fax: +1 201 934-9206 http://www.HM-Software.com/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Monday, January 03, 2005 04:50 PM To: [email protected] Subject: RE: [Declude.JunkMail] 2005 SpamHeaders Glitch? Scott, I have been and still am a very satisfied Declude customer. I wasn't looking for a faster fix, or an interim release, I didn't even want to complain, just: 1. An acknowledgement on the list from someone that they knew about the problem - it WAS a holiday and I think people should have lives - but just a "hey we know" within 24 hours would've been nice. 2. A simple e-mail note to all customers ASAP stating "The spamheaders test has a bug causing it to catch and add weight to every e-mail sent in 2005. It is suggested that you comment it out or reduce (or remove) its weight to avoid false positives. We are working on a fix and will post it to the website as soon as possible" I don't want to argue numbers or percentages or how significant the test is in scope of catching spam - 15% is significant enough should it cause an e-mail to be held or deleted. I would hate to have to tell someone that their sales lead is gone because of a program glitch. That's all. Maybe a group e-mail bugtrack @ d .com or something that people can subscribe to or something. I just know that I would've been pissed had I not checked the list and shut off the test and was never notified. Maybe I am spoiled by how proactive Declude has been in the past. Marc --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
