Gary,

Yeah, that sounds exactly like what is happening and I see messages in the
log, as well, that supports what you're saying.

Hopefully Declude support will be around on Monday and maybe we can work on
getting that one solved.

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Gary Steiner
> Sent: Saturday, September 03, 2005 5:51 PM
> To: Declude.JunkMail@declude.com
> Subject: re: [Declude.JunkMail] Declude bugs and problems with smartermail
> 
> Regarding #5.  I've run into spam that was sent to multiple addresses on
> the server, and the spam was processed by Declude (it's listed in the log
> files), but somehow when this spam is then moved to the hold directory it
> gets confused and somehow loses track of the file, and the file doesn't
> end up in the hold directory (you see an error message about this in the
> log file).  It gets delivered, but without any Declude processing messages
> in the header.
> 
> 
>  -------- Original Message --------
> > From: "Dave Beckstrom" <[EMAIL PROTECTED]>
> > Sent: Saturday, September 03, 2005 1:01 PM
> > To: Declude.JunkMail@declude.com
> > Subject: [Declude.JunkMail] Declude bugs and problems  with smartermail
> >
> > I've found a few Declude bugs and other problems when running in the
> > smartermail environment.
> >
> > 1) Declude leaves directories with names such as 6432144091.vir in the
> > SPOOL/PROC overflow directory and it NEVER goes back and removes these
> > directories or cleans them up.  I have to manually delete the .vir
> > directories.
> >
> > 2) Orphaned files.  I have found files in the SPOOL/PROC directory where
> the
> > .EML extension has been renamed to .EM$ and there is no matching .HDR
> file.
> > These stay until I delete the orphans.   I currently have a file in my
> SPOOL
> > directory called X6432144091.EML with no matching .HDR file - which
> means
> > its an orphan file too.
> >
> > 3) The PROC overflow directory is being populated with files even when
> the
> > server is under very low utilization.  This, in my opinion, portends
> major
> > performance problems ahead of us when the server is under a high load.
> I
> > don't see any tuning parameters available which allow me to tweak under
> what
> > circumstances the PROC directory is utilized.  I have a dual processor
> > server with 2 gig of RAM on it and I should not be forced to the same
> > limitations as someone with a single processor server.  This process
> needs
> > to be tunable.
> >
> > 4) This morning I had about 100 files in the SPOOL/PROC directory.  I
> had to
> > manually copy them to the SPOOL directory for processing.  Once I moved
> > them, the new files being placed into the PROC directory would
> automatically
> > move back to the SPOOL directory for processing.  So it appears that
> there
> > is some situation where Declude forgets about some files in the
> SPOOL/PROC
> > directory and never goes back and moves them back to the SPOOL.  I can
> set
> > up a script to do this (and delete the .vir folders too) every 15
> minutes
> > but I shouldn't have to do that.
> >
> > 5) This morning I had 45 spam emails in my in-box that had no header
> records
> > indicating that they were ever processed by Declude.  Apparently there
> is
> > some situation where Declude doesn't process messages.  I haven't yet
> > figured out how or why this may be happening.  I'll do more research to
> see
> > what I can find.
> >
> > I am hoping that support will get with me ASAP and that together we can
> > identify the cause of these problems and make some enhancements to
> Declude
> > which will make it more smartemail friendly.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > ---
> > [This E-mail scanned for viruses by Declude Virus]
> >
> >
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> 
> 
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