Hi,

There are now reports from at least 8 customers in the US and UK that after
Hotfix KB920958 numerous Windows 2000 Server and Pro systems are garbling
certain new files.

I have now personally confirmed, that files of various file types are
effected. All files were close to a multiple of 4K (e.g., almost 4096 byte
thumbnails, an almost 8 K JPEG, a 163 KB large SWF file).  In each case the
only bytes in the last allocation unit (of 4096) contains all 0xDF (looks
like a B)

Combining the test results of a UK customer and myself, the problem:

- is NOT effected by hardware brand of the server
- is NOT effected by mirrored or dynamic vs. basic disks
- is NOT effected by different brand virus scanners
- IS effected by NTFS "compression" being set against the folder
- DOES overwrite the last allocation unit of newly created files of various
filetypes as long as the size is close to a multiple of 4K with 0xDF

The UK customer has confirmed that turning off compression or uninstalling
KB920958 addressed the problem and that reinstalling KB920958 (with
compression turned on) will reintroduce the problem.

I plan/desperately HOPE to confirm that myself tonight.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Thursday, August 24, 2006 01:17 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] OT: Disk pattern 0xDF in files ->  may be
bad!
Importance: High

Hi Heimir:

I've been running a number of tests, am in contact with a third Microsoft
customer and some pattern seems to emerge. I also have a "lead" to a
questionable Hotfix, but I'm trying to qualify that first.

Can we first compare your systems to see what's the same (and may be
relevant) and what's different:

A) Disks are defined as "dynamic" 
B) Disks are software mirrored using Win2k Disk Administration
C) The folders with the "problem" files have the "compression" attribute
set!
D) Did the problem occur at some point after KB920958 was installed?
E) Do the corrupted files have a content of all 0xDF (it looks a little like
an uppercase "B", the German special "s", or like the Beta character)
F) Does it appear as if only NEW files are effected?
G) Does it appear as if only files are effected that are close to a multiple
of 4K?


I broke the mirrors on my effected two servers and ran ChkDsk /F. On one
server, ONE disk ChkDsk reported errors (including the files that I knew
were corrupted) - virtually all of them were image file types. I reran the
ChkDsk and it did NOT find errors. I then tried the second disk of the
mirror and it found no errors at all. I then restablished the mirrors and my
client continues to have problems with new files.

On the second server, I broke the mirror, again, the ChcDsk /F repaired a
long list of errors.  I did NOT reestablish the mirror and did not put that
disk back in service.


Please contribute to the thread in the Microsoft newsgroup:
http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul
t.mspx?dg=microsoft.public.win2000.file_system&mid=d826afe9-2ab1-4b2f-ae11-c
c27702f574a

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Heimir
Eidskrem
Sent: Thursday, August 24, 2006 12:29 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] OT: Disk pattern 0xDF in files

Follow up:
During the day I did run chkdks with no switch to check the hard drive, it
reported errors and could not continue. Last night I did run chkdsk /f on
the partition and it did not find any errors this time.

i did process a few thumbnails and they worked fine at 12:30am today. At
8:00am they still worked but now 11:27 they dont.  This was old photos that
I did reprocess again. A couple of new photos that was uploaded yesterday
and processed yesterday is still working fine.

I can't make much sense out of this. Not sure what to next.
I dont think its hardware and I am certain its not our software.
So that leaves OS. 


Heimir Eidskrem wrote:
> we are having the exact problem on one of our servers.
> We create small thumbnail pictures about 4k in size.
> They work fine at first but later they are corrupted.
>
> Windows 2000 server.
>
> I have no clue what it could be at this time.
> It started around this weekend I think.
>
> Please keep me posted if you find something.
>
> H.
>
>
> Andy Schmidt wrote:
>> Hi,
>>
>> I have two older servers (but not same models or same purchase years) 
>> running Windows 2000 with mirrored disks (software Raid-1).
>>
>> Two days ago a customer noticed that they uploaded files to their FTP 
>> space, and initially they see the files on the browser - but a while 
>> later the data is corrupted.
>>
>> I investigated - and oddly enough the problem so far always seems to 
>> appear with small thumbnail graphics files that occupy less than 4095 
>> bytes.
>> When I
>> inspect the files I may see the "correct" data through a share, but 
>> if I access the files through some other method, I always see the 
>> byte pattern of 0xDF.
>>
>> I ran a standalone checkdisk a day ago against the first server, sure 
>> enough, it reported and fixed several problems "Windows replaced bad 
>> clusters in file xxxx". But, the problem recurred the next day.
>>
>> Now, my first instinct was that ONE of the two mirrored disks was 
>> truly on its way out and depending on which drive was being used to 
>> read the data it would either get good or bad data.
>>
>> However, a day later a second customer had the same complaint but on 
>> an entirely different machine. In this case, the error occurs with a 
>> set of relatively new SCSI drives (not even a year old).
>>
>> So now that I'm looking at two totally different server models, from 
>> entirely different years, one with fairly new disks - what are the 
>> chances that the SAME problem and symptom would show at the same 
>> time. Both on software mirrored disks, in both cases files that are 
>> less than 4 MB large.
>>
>> Now I'm wondering if this is some "software" issue.
>>
>> Best Regards
>> Andy Schmidt
>>
>> Phone:  +1 201 934-3414 x20 (Business)
>> Fax:    +1 201 934-9206
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
>> David Barker
>> Sent: Wednesday, July 12, 2006 03:53 PM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew
>>
>> When the decludeproc services start under your windows services and 
>> the first email is processed. A file call diags.txt is created in 
>> your \Declude directory.
>> This should contain the version and diagnostics. The valid options on 
>> decludeproc from the cmd prompt are:
>>
>> Decludeproc -v   displays the version and build
>>
>> Decludeproc -i   installs the decludeproc service
>>
>> Decludeproc -u   uninstalls the decludeproc service
>>
>> David B
>> www.declude.com
>>
>>
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
>> Andy Schmidt
>> Sent: Wednesday, July 12, 2006 3:43 PM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew
>>
>>
>> Dave -
>> That's what I call catch 22:
>>  
>> D:\IMail>decludeproc -diag
>> Invalid command line parameter:
>> -install     Install Declude
>> -diag        Print diagnostics
>>
>> Hm - so let's see, after "-install", I used "-diag" to figure out 
>> what's wrong. But, "-diag" is invalid. The ony valid parameters are...
>> "-install"
>> and "-diag"?
>>
>>
>> Best Regards
>> Andy Schmidt
>>
>> Phone:  +1 201 934-3414 x20 (Business)
>> Fax:    +1 201 934-9206
>>  
>>
>> ________________________________
>>
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
>> Andy Schmidt
>> Sent: Wednesday, July 12, 2006 03:09 PM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew
>>
>>
>> Hi Dave,
>>  
>> thanks.
>>  
>> Next question:
>>  
>> I noticed that your Virus.CFG is missing two options from Version 2:
>>  
>> AUTOFORGE ON
>>  
>> BANEZIPEXTS ON
>>  
>>  
>> If I recall correctly, the idea was that:
>> BANZIPEXTS OFF
>> # BANEXT  EZIP
>> BANEZIPEXTS ON
>>  
>> would PERMIT banned extensions inside zipped files (where they could 
>> be scanned), but DENY banned extensions if they were contained inside 
>> encrypted zipped files.
>>  
>> Where those options forgotten in your config file - or are they no 
>> longer available in Version 3?
>>
>>
>> Best Regards
>> Andy Schmidt
>>
>> Phone:  +1 201 934-3414 x20 (Business)
>> Fax:    +1 201 934-9206
>>  
>>
>> ________________________________
>>
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
>> David
>> Barker
>> Sent: Wednesday, July 12, 2006 02:43 PM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew
>>
>>
>> The Program Files\Declude is a temp directory that can be deleted 
>> after the
>> install. The original purpose of this directory was to make available 
>> the
>> latest configs as we do not overwrite your configs. This has since been
>> removed in version 4.x where you will find a \Declude\Resources 
>> directory
>> which has the same purpose.
>>
>> David B
>> www.declude.com
>>
>> ________________________________
>>
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
>> Schmidt
>> Sent: Wednesday, July 12, 2006 2:36 PM
>> To: Declude.JunkMail@declude.com
>> Subject: [Declude.JunkMail] Trying to install Declude 3.1.20 anew
>>
>>
>> Hi,
>>  
>> I'm trying to set up a server from scratch and thus downloaded and ran:
>>  
>> Declude_IM_N310.exe
>>  
>> and chose the option to let it do its install (rather than the option 
>> for
>> "experienced" admins). PS - that screen has a typo!
>>  
>> The setup created a  
>>     C:\Program Files\Declude  
>> folder that contains just the 5 config files it also created the SAME 
>> files
>> in:
>>  
>>     D:\Imail\Declude
>>  
>> together with binaries and the various other Declude files.
>>  
>> I'm at loss!  
>> Which location is the "right" one for the config files (I'm assuming the
>> D:\Imail\Declude)?
>>  
>> What's the point of creating a "dummy" Folder in the C:\Program 
>> Files\ that
>> contains no programs and that contains files that are not being used 
>> at all
>> (assuming that being the case)?
>>  
>> Should I be deleting this Program Files folder to avoid confusion when
>> someone else maintains this server?
>>  
>> Come on, the cold war has been over since Reagan - are we still 
>> trying to
>> confuse the Russians?
>>
>>
>> Best Regards
>> Andy Schmidt
>>
>> Phone:  +1 201 934-3414 x20 (Business)
>> Fax:    +1 201 934-9206
>>  
>>
>> ________________________________
>>
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of Matt
>> Sent: Tuesday, May 23, 2006 03:25 PM
>> To: Declude.JunkMail@declude.com
>> Subject: Re: [Declude.JunkMail] Experience with 4.x
>>
>>
>> Andrew,
>>
>> Thanks for your notes and their history.
>>
>> I'm using the following settings right now:
>>
>>
>>     THREADS        30
>>     WAITFORMAIL    500
>>     WAITFORTHREADS        200
>>     WAITBETWEENTHREADS    100
>>     WINSOCKCLEANUP        OFF
>>     INVITEFIX    ON
>>     AUTOREVIEW        ON
>>     
>>
>> There are a few reasons for trying these values.
>>
>>
>>     THREADS 30 - I'm pretty confident that dual 3.2 Ghz Xeons and RAID
>> can only handle 30 threads with average messages.  In reality, one 
>> single
>> message can spike the system to 100%, but these are uncommon.  I 
>> figure that
>> if I open this up too wide and I am dealing with a backup or something,
>> launching more threads when at 100% CPU utilization will actually 
>> slow the
>> system down.  This was the same with 2.x and before.  There is added
>> overhead to managing threads and you don't want that to happen on top of
>> 100% CPU utilization.  I am going to back up my server later tonight 
>> to see
>> if I can't find what the magic number is since I don't want to be 
>> below that
>> magic number, and it would probably be best to be a little above it.
>>     
>>     WAITFORMAIL 500 - On my server, this never kicks in, but if it did,
>> it wouldn't make sense to delay for too long because I could build up
>> messages.  A half second seems good.
>>     
>>     WAITFORTHREADS 200 - This apparently kicks in only when I reach my
>> thread limit; sort of like a throttle.  I don't want it to be too long
>> because this should only happen when I am hammered, but it is wise 
>> not to
>> keep hammering when you are at 100%.  Sort of a mixed bag choice here.
>>     
>>     WAITBETWEENTHREADS 100 - I see this setting as being the biggest
>> issue with sizing a server.  Setting it at 100 ms means that I can only
>> handle 10 messages per second, and this establishes an upper limit 
>> for what
>> the server can do.   I currently average about 5 messages per second 
>> coming
>> from my gateways at peak hours, so I figured that to be safe, I should
>> double that value.
>>     
>>     INVITEFIX ON - I have it on because it comes on by default and I
>> don't know any better.  I know nothing about the cause for needing this
>> outside of brief comments.  It seems strange that my Declude setup could
>> ruin an invitation unless I was using footers.  If this is only 
>> triggered by
>> footer use, I would like to know so that I could turn it off.  I would
>> imagine that this causes extra load to do the check.
>>     
>>     AUTOREVIEW ON - I have this on for the same reason that Andrew
>> pointed out.  When I restart Decludeproc, messages land in my review 
>> folder,
>> and I don't wish to keep manually fishing things out.  If there is an 
>> issue
>> with looping, it would be wise for Declude to make this only trigger say
>> every 15 minutes instead of more regularly.
>>     
>>
>> Feel free to add to this if you want.
>>
>> Matt
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Colbeck, Andrew wrote:
>>     I'd second that... on both the observed behaviour and the request
>> for documentation.
>>          I'm attaching my highly commented declude.cfg as a reasonable
>> sample.
>>          Andrew 8)
>>          
>>
>> ________________________________
>>
>>         From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of Matt
>>         Sent: Tuesday, May 23, 2006 10:36 AM
>>         To: Declude.JunkMail@declude.com
>>         Subject: Re: [Declude.JunkMail] Experience with 4.x
>>        
>>        
>>         David,
>>        
>>         That did the trick.  I can't even see any messages in my
>> proc folder any more.  I might suggest adding your explanation to the
>> comments in the file just in case others feel the need to turn this 
>> on like
>> I did.  I recalled the issues from the list and I turned it on because I
>> didn't want the possibility of DNS crapping out and the leakage that 
>> this
>> would cause.
>>        
>>         Here's a screen cap of what my processor graph looks like
>> now:
>>        
>>        
>>        
>>        
>>
>>         Thanks,
>>        
>>         Matt
>>        
>>        
>>        
>>         David Barker wrote:
>>             The purpose of WINSOCKCLEANUP        ON is to reset
>> the winsock, what
>>             happens when using this setting is that when the
>> \proc directory hit 0
>>             decludeproc will finish processing all the messages
>> in the \work before
>>             checking the \proc again. As WINSOCKCLEANUP is to be
>> used only by those who
>>             experience DNS issues I would suggest running your
>> tests again with
>>             WINSOCKCLEANUP commented out and see how the
>> behavior differs. Also having
>>             the WAITFORMAIL to low can cause the CPU to process
>> very high as it is
>>             constantly checking the \proc I would suggest a
>> minimum of 500-1000
>>            
>>             David B
>>             www.declude.com
>>            
>>             -----Original Message-----
>>             From: [EMAIL PROTECTED]
>>             [mailto:[EMAIL PROTECTED] On
>> Behalf Of Matt
>>             Sent: Monday, May 22, 2006 8:12 PM
>>             To: Declude.JunkMail@declude.com
>>             Subject: Re: [Declude.JunkMail] Experience with 4.x
>>            
>>             Darrell,
>>            
>>             I put up two Windows Explorer windows side-by-side
>> under normal volume             and the pattern was consistent where 
>> the proc folder
>> grows while the             work folder shrinks until the work folder 
>> hits zero
>> at which point the             proc folder empties out and everything 
>> lands in work
>> and then the             pattern repeats with proc growing while work
>> shrinks.
>>            
>>             My settings are as follows:
>>            
>>             THREADS        50
>>             WAITFORMAIL    100
>>             WAITFORTHREADS        10
>>             WAITBETWEENTHREADS    50
>>             WINSOCKCLEANUP        ON
>>             AUTOREVIEW        ON
>>             INVITEFIX    ON
>>            
>>             Matt
>>            
>>            
>>            
>>            
>>             Darrell ([EMAIL PROTECTED]) wrote:
>>            
>>              
>>                     It's a faulty design that leaves
>> more than half a server's CPU                     capacity unused due 
>> to the mere fact
>> that they wait for all threads                     to complete before 
>> moving in a new
>> batch.
>>                          
>>                 I can't speak to what you see on your
>> server, but that is not how it                 is running on my 
>> server.  I just double
>> checked again to make sure I                 am not crazy, but as I 
>> watch the thread
>> count on my server                 (decludeproc) the threads 
>> fluctuate between
>> 7 - 30 ( threads currently                 set to 50).  It is not 
>> uncommon to see the
>> threads move as follow:                 11,8,10,7,15,....  While I 
>> was watching it I
>> never seen a case where                 it went down low enough for 
>> the WAITFORMAIL
>> setting to kick in.                  Watching the proc/work directory 
>> you can see
>> files moving in and out,                 but never really emptying 
>> out.  Its possible
>> what I am seeing is an                 anomaly or maybe I am 
>> interpreting it wrong.
>>                
>>                 Maybe David can comment on this.
>>                
>>                 Darrell
>>     
>> ------------------------------------------------------------------------
>>                 invURIBL - Intelligent URI filtering plug-in
>> for Declude, mxGuard, and                 ORF. Stop spam at the 
>> source the
>> spamvertised domain.  More effective                 than traditional 
>> RBL's.  Try it today -
>> http://www.invariantsystems.com
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