Answers below.

Andy Schmidt wrote:
Hi Heimir:

I've been running a number of tests, am in contact with a third Microsoft
customer and some pattern seems to emerge. I also have a "lead" to a
questionable Hotfix, but I'm trying to qualify that first.

Can we first compare your systems to see what's the same (and may be
relevant) and what's different:

A) Disks are defined as "dynamic"
Dynamic
B) Disks are software mirrored using Win2k Disk Administration
no
C) The folders with the "problem" files have the "compression" attribute
set!
yes.
D) Did the problem occur at some point after KB920958 was installed?
yes, I think so.
E) Do the corrupted files have a content of all 0xDF (it looks a little like
an uppercase "B", the German special "s", or like the Beta character)
Yes
F) Does it appear as if only NEW files are effected?
no, old files as well. BUT I think defrag ran this weekend and that would have moved some files - if that matters.
G) Does it appear as if only files are effected that are close to a multiple
of 4K?
Yes.

I broke the mirrors on my effected two servers and ran ChkDsk /F. On one
server, ONE disk ChkDsk reported errors (including the files that I knew
were corrupted) - virtually all of them were image file types. I reran the
ChkDsk and it did NOT find errors. I then tried the second disk of the
mirror and it found no errors at all. I then restablished the mirrors and my
client continues to have problems with new files.

On the second server, I broke the mirror, again, the ChcDsk /F repaired a
long list of errors.  I did NOT reestablish the mirror and did not put that
disk back in service.


Please contribute to the thread in the Microsoft newsgroup:
http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul
t.mspx?dg=microsoft.public.win2000.file_system&mid=d826afe9-2ab1-4b2f-ae11-c
c27702f574a

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax: +1 201 934-9206

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Heimir
Eidskrem
Sent: Thursday, August 24, 2006 12:29 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] OT: Disk pattern 0xDF in files

Follow up:
During the day I did run chkdks with no switch to check the hard drive, it
reported errors and could not continue. Last night I did run chkdsk /f on
the partition and it did not find any errors this time.

i did process a few thumbnails and they worked fine at 12:30am today. At
8:00am they still worked but now 11:27 they dont.  This was old photos that
I did reprocess again. A couple of new photos that was uploaded yesterday
and processed yesterday is still working fine.

I can't make much sense out of this. Not sure what to next.
I dont think its hardware and I am certain its not our software.
So that leaves OS.

Heimir Eidskrem wrote:
we are having the exact problem on one of our servers.
We create small thumbnail pictures about 4k in size.
They work fine at first but later they are corrupted.

Windows 2000 server.

I have no clue what it could be at this time.
It started around this weekend I think.

Please keep me posted if you find something.

H.


Andy Schmidt wrote:
Hi,

I have two older servers (but not same models or same purchase years) running Windows 2000 with mirrored disks (software Raid-1).

Two days ago a customer noticed that they uploaded files to their FTP space, and initially they see the files on the browser - but a while later the data is corrupted.

I investigated - and oddly enough the problem so far always seems to appear with small thumbnail graphics files that occupy less than 4095 bytes.
When I
inspect the files I may see the "correct" data through a share, but if I access the files through some other method, I always see the byte pattern of 0xDF.

I ran a standalone checkdisk a day ago against the first server, sure enough, it reported and fixed several problems "Windows replaced bad clusters in file xxxx". But, the problem recurred the next day.

Now, my first instinct was that ONE of the two mirrored disks was truly on its way out and depending on which drive was being used to read the data it would either get good or bad data.

However, a day later a second customer had the same complaint but on an entirely different machine. In this case, the error occurs with a set of relatively new SCSI drives (not even a year old).

So now that I'm looking at two totally different server models, from entirely different years, one with fairly new disks - what are the chances that the SAME problem and symptom would show at the same time. Both on software mirrored disks, in both cases files that are less than 4 MB large.

Now I'm wondering if this is some "software" issue.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker
Sent: Wednesday, July 12, 2006 03:53 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew

When the decludeproc services start under your windows services and the first email is processed. A file call diags.txt is created in your \Declude directory. This should contain the version and diagnostics. The valid options on decludeproc from the cmd prompt are:

Decludeproc -v   displays the version and build

Decludeproc -i   installs the decludeproc service

Decludeproc -u   uninstalls the decludeproc service

David B
www.declude.com


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Schmidt
Sent: Wednesday, July 12, 2006 3:43 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew


Dave -
That's what I call catch 22:
D:\IMail>decludeproc -diag
Invalid command line parameter:
-install     Install Declude
-diag        Print diagnostics

Hm - so let's see, after "-install", I used "-diag" to figure out what's wrong. But, "-diag" is invalid. The ony valid parameters are...
"-install"
and "-diag"?


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206
________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Schmidt
Sent: Wednesday, July 12, 2006 03:09 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew


Hi Dave,
thanks. Next question: I noticed that your Virus.CFG is missing two options from Version 2: AUTOFORGE ON BANEZIPEXTS ON If I recall correctly, the idea was that:
BANZIPEXTS OFF
# BANEXT  EZIP
BANEZIPEXTS ON
would PERMIT banned extensions inside zipped files (where they could be scanned), but DENY banned extensions if they were contained inside encrypted zipped files. Where those options forgotten in your config file - or are they no longer available in Version 3?


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206
________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
Barker
Sent: Wednesday, July 12, 2006 02:43 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Trying to install Declude 3.1.20 anew


The Program Files\Declude is a temp directory that can be deleted after the install. The original purpose of this directory was to make available the
latest configs as we do not overwrite your configs. This has since been
removed in version 4.x where you will find a \Declude\Resources directory
which has the same purpose.

David B
www.declude.com

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy
Schmidt
Sent: Wednesday, July 12, 2006 2:36 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Trying to install Declude 3.1.20 anew


Hi,
I'm trying to set up a server from scratch and thus downloaded and ran: Declude_IM_N310.exe and chose the option to let it do its install (rather than the option for
"experienced" admins). PS - that screen has a typo!
The setup created a C:\Program Files\Declude folder that contains just the 5 config files it also created the SAME files
in:
D:\Imail\Declude together with binaries and the various other Declude files. I'm at loss! Which location is the "right" one for the config files (I'm assuming the
D:\Imail\Declude)?
What's the point of creating a "dummy" Folder in the C:\Program Files\ that contains no programs and that contains files that are not being used at all
(assuming that being the case)?
Should I be deleting this Program Files folder to avoid confusion when
someone else maintains this server?
Come on, the cold war has been over since Reagan - are we still trying to
confuse the Russians?


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206
________________________________

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matt
Sent: Tuesday, May 23, 2006 03:25 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Experience with 4.x


Andrew,

Thanks for your notes and their history.

I'm using the following settings right now:


    THREADS        30
    WAITFORMAIL    500
    WAITFORTHREADS        200
    WAITBETWEENTHREADS    100
    WINSOCKCLEANUP        OFF
    INVITEFIX    ON
    AUTOREVIEW        ON
There are a few reasons for trying these values.


    THREADS 30 - I'm pretty confident that dual 3.2 Ghz Xeons and RAID
can only handle 30 threads with average messages. In reality, one single message can spike the system to 100%, but these are uncommon. I figure that
if I open this up too wide and I am dealing with a backup or something,
launching more threads when at 100% CPU utilization will actually slow the
system down.  This was the same with 2.x and before.  There is added
overhead to managing threads and you don't want that to happen on top of
100% CPU utilization. I am going to back up my server later tonight to see if I can't find what the magic number is since I don't want to be below that
magic number, and it would probably be best to be a little above it.
WAITFORMAIL 500 - On my server, this never kicks in, but if it did,
it wouldn't make sense to delay for too long because I could build up
messages.  A half second seems good.
WAITFORTHREADS 200 - This apparently kicks in only when I reach my
thread limit; sort of like a throttle.  I don't want it to be too long
because this should only happen when I am hammered, but it is wise not to
keep hammering when you are at 100%.  Sort of a mixed bag choice here.
WAITBETWEENTHREADS 100 - I see this setting as being the biggest
issue with sizing a server.  Setting it at 100 ms means that I can only
handle 10 messages per second, and this establishes an upper limit for what the server can do. I currently average about 5 messages per second coming
from my gateways at peak hours, so I figured that to be safe, I should
double that value.
INVITEFIX ON - I have it on because it comes on by default and I
don't know any better.  I know nothing about the cause for needing this
outside of brief comments.  It seems strange that my Declude setup could
ruin an invitation unless I was using footers. If this is only triggered by
footer use, I would like to know so that I could turn it off.  I would
imagine that this causes extra load to do the check.
AUTOREVIEW ON - I have this on for the same reason that Andrew pointed out. When I restart Decludeproc, messages land in my review folder, and I don't wish to keep manually fishing things out. If there is an issue
with looping, it would be wise for Declude to make this only trigger say
every 15 minutes instead of more regularly.
Feel free to add to this if you want.

Matt











Colbeck, Andrew wrote:
    I'd second that... on both the observed behaviour and the request
for documentation.
         I'm attaching my highly commented declude.cfg as a reasonable
sample.
         Andrew 8)
________________________________

        From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matt
        Sent: Tuesday, May 23, 2006 10:36 AM
        To: Declude.JunkMail@declude.com
        Subject: Re: [Declude.JunkMail] Experience with 4.x
David, That did the trick. I can't even see any messages in my
proc folder any more.  I might suggest adding your explanation to the
comments in the file just in case others feel the need to turn this on like
I did.  I recalled the issues from the list and I turned it on because I
didn't want the possibility of DNS crapping out and the leakage that this
would cause.
Here's a screen cap of what my processor graph looks like
now:
        Thanks,
Matt David Barker wrote:
            The purpose of WINSOCKCLEANUP        ON is to reset
the winsock, what
            happens when using this setting is that when the
\proc directory hit 0
            decludeproc will finish processing all the messages
in the \work before
            checking the \proc again. As WINSOCKCLEANUP is to be
used only by those who
            experience DNS issues I would suggest running your
tests again with
            WINSOCKCLEANUP commented out and see how the
behavior differs. Also having
            the WAITFORMAIL to low can cause the CPU to process
very high as it is
            constantly checking the \proc I would suggest a
minimum of 500-1000
David B
            www.declude.com
-----Original Message-----
            From: [EMAIL PROTECTED]
            [mailto:[EMAIL PROTECTED] On
Behalf Of Matt
            Sent: Monday, May 22, 2006 8:12 PM
            To: Declude.JunkMail@declude.com
            Subject: Re: [Declude.JunkMail] Experience with 4.x
Darrell, I put up two Windows Explorer windows side-by-side under normal volume and the pattern was consistent where the proc folder grows while the work folder shrinks until the work folder hits zero at which point the proc folder empties out and everything lands in work
and then the             pattern repeats with proc growing while work
shrinks.
My settings are as follows: THREADS 50
            WAITFORMAIL    100
            WAITFORTHREADS        10
            WAITBETWEENTHREADS    50
            WINSOCKCLEANUP        ON
            AUTOREVIEW        ON
            INVITEFIX    ON
Matt Darrell ([EMAIL PROTECTED]) wrote: It's a faulty design that leaves more than half a server's CPU capacity unused due to the mere fact that they wait for all threads to complete before moving in a new
batch.
I can't speak to what you see on your server, but that is not how it is running on my server. I just double checked again to make sure I am not crazy, but as I watch the thread count on my server (decludeproc) the threads fluctuate between 7 - 30 ( threads currently set to 50). It is not uncommon to see the threads move as follow: 11,8,10,7,15,.... While I was watching it I never seen a case where it went down low enough for the WAITFORMAIL setting to kick in. Watching the proc/work directory you can see files moving in and out, but never really emptying out. Its possible what I am seeing is an anomaly or maybe I am interpreting it wrong. Maybe David can comment on this. Darrell ------------------------------------------------------------------------
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