I had this problem a while ago and never really got an answer on it. I too had a script that would check the review directory and then let me know if there were files there. I reprocessed them manually to check for “killer” messages (just like Darrell) and never found one. I finally resorted to

 

# Email in the \review directory is automatically moved to the \proc directory when the service

# starts or when the proc directory is empty 

AUTOREVIEW       ON

 

 In my DECLUDE.CFG file. That way I could stop checking the messages. Never did find the problem.

 

 

Goran Jovanovic

Omega Network Solutions

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists)
Sent: Monday, August 28, 2006 8:55 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] Declude Crashes

 

Darrell, I have a script that is scheduled to run every 15 minutes to check for any files in the error or review folders.

 

John T

eServices For You

 

"Seek, and ye shall find!"

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL PROTECTED])
Sent: Monday, August 28, 2006 5:18 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] Declude Crashes

 

Mark,

 

I also have those issues.  However, my decludeproc is set to auto restart.  On several occasions I have tested the files in the review folder to see if they are the culprit (i.e killer message) and never made any headway on it.  It has not been too much of an issue since it restarts itself.  The only downside is that you run the risk of legit mail ending up in the review folder.

 

Darrell

 

------------------------------------------------------------------------
Check out http://www.invariantsystems.com for utilities for Declude And Imail.  IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.

----- Original Message -----

Sent: Monday, August 28, 2006 7:47 PM

Subject: [Declude.JunkMail] Declude Crashes

 

Does anyone else have problems with Declude ‘crashing’? Several times each day I see the following in our application event logs:

 

Reporting queued error: faulting application decludeproc.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x00032335.

 

Followed by this in the system logs:

 

The Decludeproc service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1 milliseconds: Restart the service.

 

It seems as though Declude restarts fine and we don’t seem to suffer any ill effects but I’d like to see it resolved. We’re processing a fair volume of mail, 100,000+ messages per day. We’re running Declude 4.3.7 with Sniffer but I can rule out Sniffer as being the issue as I disabled it temporarily and still saw these errors.

 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds
Sent: Monday, August 28, 2006 2:41 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] some emails being marked with **spam** despite being authenticated
Importance: High
Sensitivity: Confidential

 

Thanks John,

 

I had the log mode set to high, debug seems to show a lot more detail.

 

Anything in particular I should look out for? (in debug mode the log can chuck out more than 300 lines!!!)

 

Kindest Regards
Craig Edmonds
123 Marbella Internet
W: www.123marbella.com
E : [EMAIL PROTECTED]

 

LEGAL DISCLAIMER - This message may contain confidential, proprietary or legally privileged information and is intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby informed that you must not use, disseminate, copy it in any form or take any action in reliance on it. If you have received this message in error please delete it and any copies of it and notify it to the sender.

 

AVISO LEGAL - Este mensaje puede contener informacion confidencial, en propiedad o legalmente protegida y esta dirigida unicamente para el uso de la persona destinataria. Si usted no es la persona destinataria de este mensaje, por la presente se le comunica que no debe usar, difundir, copiar de ninguna forma, ni emprender ninguna accion en relacion con ella.

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists)
Sent: Monday, August 28, 2006 7:25 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] some emails being marked with **spam** despite being authenticated
Sensitivity: Confidential

You need to review the log lines of a message that was marked, not one that shows Whitelisted.

 

Preferably, the log should be in debug mode.

 

John T

eServices For You

 

"Seek, and ye shall find!"

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds
Sent: Monday, August 28, 2006 9:45 AM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] some emails being marked with **spam** despite being authenticated
Importance: High
Sensitivity: Confidential

 

Hi All,

 

I have a strange problem with a client who has complained that **spam** is being put in the subject line of his outgoing emails.

 

A quick check on the server logs (the declude logs) confirms that some of his emails are being passed through the spam tests and others are being whitelisted becasue he is an authenticated user.

 

example (Skipping E-mail from authenticated user [EMAIL PROTECTED]@mydomain.com; whitelisted)

 

I have checked his machine and he has everything set up perfectly including smtp authentication etc.

 

Why would some email be run through declude and other not?

 

I am using IMAIL 8.11, Declude 4 (security suite)

 

Kindest Regards
Craig Edmonds
123 Marbella Internet
W: www.123marbella.com


 

 


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