This server only runs IMail with ISS Webmail and Declude. If I turn Declude off and just run IMail by itself it runs flawless, but w/o the anti-virus/anti-spam protection.
I started running Declude back in the day when there were no protection options for IMail and Scott had a way to put hooks into the SMTP and do the scans before deliver to the main.mbx. The only problem I had back then was the lack of a manual. Today, there are too many options with other software vendors to bang my head against the wall and stay on the phone with tech support for hours/days trying to figure this out. I lost SEVERAL customers that regarded my company as being an expert on the services we offer. It's hard to explain to them that it's a software issue when they "just want email to work". Mike TNWEB -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds Sent: Saturday, April 19, 2008 11:17 AM To: [email protected] Subject: RE: [Declude.JunkMail] Reasons to renew Hi Michael, I am sorry to hear you are having a struggle, but I am running mine on HP servers also and have had no real problems at all in fact I have not had to reboot my server for over 18 months now. Is your server a dedicated mail server or do you run anything else on it? Kindest Regards Craig Edmonds 123 Marbella Internet W: www.123marbella.net -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL PROTECTED]) Sent: 19 April 2008 15:33 To: [email protected] Subject: Re: [Declude.JunkMail] Reasons to renew Michael, Judging by that screen cap you are having a rough time to say the least. I am sure you have exhausted a ton of options, but have you turned off DEP for Declude? I have seen repeated crashes like that on a system which did not exclude Declude under DEP. Darrell ---------------------------------- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Michael Hardrick wrote: > Greetings All, > > I hate to be a Naysayer, but I will not be renewing Declude. > > > > I dont usually write negative reviews, but this is an exception. > > Ive lost several customers due to our inability to get Declude to function. > > Ive been using the product since about 2000. The past three > > years have been dismal. Between spools filling up, system crashes, > > CPU loads at 100%, Memory Leaks, Application Errors, Application Hangs, > > GP Faults, etc... > > > > Declude support was always there to point the finger back at me > > and the server. Bad DNS servers, Bad Memory, Bad CPUs, or something > > wrong with the version of Windows I was running. I purchased a > > HP Proliant (2CPUs, 6-146GB HDD, 4-GB RAM, Win2k3) and thought > > that would resolve the issues. > > > > The server I have running must have cron jobs to reboot the server > > every morning at 5AM and restart the declude service every two hours. > > We login into the server daily to clear pop-up errors off the server. > > http://www.tnweb.com/images/declude-error1.png > > > > This is the only way to keep the server running. I keep a very limited > amount > > of traffic on the server. No need to push the envelope. > > > > Regards, > > Mike Hardrick > > TNWEB > > > > > > > > > > > > > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of > *Craig Edmonds > *Sent:* Thursday, April 03, 2008 3:37 PM > *To:* [email protected] > *Subject:* RE: [Declude.JunkMail] Reasons to renew > > > > I second that. > > I am not trying to brown nose or anything here but without declude we > would be completely screwed. > > In 3 years with declude I think I have only had to email them once with > a support query and that was answered pretty much within an hour. > > Sure, some spam gets through now and again but there have been times > where I have mucked about with the declude config settings and the spam > floodgates opened and boy, my clients noticed the difference and were > thanking me the next day. > > I have no problem renewing my subscriptions every year. > > > > Kindest Regards > Craig Edmonds > 123 Marbella Internet > _www.123marbella.net_ > > > > LEGAL DISCLAIMER - This message may contain confidential, proprietary or > legally privileged information and is intended only for the use of the > addressee named above. If you are not the intended recipient of this > message you are hereby informed that you must not use, disseminate, copy > it in any form or take any action in reliance on it. If you have > received this message in error please delete it and any copies of it and > notify it to the sender. > > > > AVISO LEGAL - Este mensaje puede contener informacion confidencial, en > propiedad o legalmente protegida y esta dirigida unicamente para el uso > de la persona destinataria. Si usted no es la persona destinataria de > este mensaje, por la presente se le comunica que no debe usar, difundir, > copiar de ninguna forma, ni emprender ninguna accion en relacion con ella. > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of > *Stephan Chayer > *Sent:* 03 April 2008 22:21 > *To:* [email protected] > *Subject:* RE: [Declude.JunkMail] Reasons to renew > > > > Dan, Todd, > > > > I feel a little like you. > > > > We are using, selling and supporting Declude for the past 4 years. It > works great for us. Especially since they brought up version 4 > including Commtouch and AVG, that was a nice move. > > > > We went through all the product and pricing changes for the past > years. We were surprised when they conbined all the products but they > honoured all the previous purchases from all our customers. We deal > with other vendors that would have been much more agressive that Declude > in some situations. > > > > I believe that Decluce's pricing is fair and attractive for customers, > the product works well and the support is just amazing. > > > > Bottom line, if you do not make money, you can't give support and put > ameliorations in a product. > > > > I wish that everyone could continue to do business and make money. > > > > Keep the good work > > > > Stephan Chayer > IntraSoft Solutions Inc. > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > > ------------------------------------------------------------------------ > > *De :* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *De la part de* > Linda Pagillo > *Envoyé :* 3 avril, 2008 14:35 > *À :* [email protected] > *Objet :* Re: [Declude.JunkMail] Reasons to renew > > Thank you Todd. It's my pleasure! > > > > If you have any further questions, please do not hesitate to contact me > either by email or call Toll free 1-866-332-5833 Ext.2 > > > > Linda Pagillo > Technical Support Engineer | Declude > > > > Your Email Security is our business > > > > Direct: 978-225-8436 > Office: 978.499.2933 Ext.2 > Toll Free: 1-866.332.5833 Ext.2 > Fax: 978.334.0700 > Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > ----- Original Message ----- > > *From:* Todd Richards <mailto:[EMAIL PROTECTED]> > > *To:* [email protected] > <mailto:[email protected]> > > *Sent:* Thursday, April 03, 2008 11:06 AM > > *Subject:* RE: [Declude.JunkMail] Reasons to renew > > > > I totally agree with Dans email. Declude has been working great > for us, so its money well spent. On the other hand, our IMail SA > just expired, which cost us close to $1000 a year and a half ago, > and I was never satisfied to the point where I could upgrade. So > that amounted to worthless money spent. Im pretty comfortable when > David says an update is available that it really is ready. The > support esp. Linda has been fantastic. > > > > Our SA with Declude is up in June. I have every intention of renewing. > > > > Todd > > > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf > Of *Dan Shadix > *Sent:* Wednesday, April 02, 2008 1:50 PM > *To:* [email protected] > *Subject:* RE: [Declude.JunkMail] Reasons to renew > > > > I, for one, like infrequent but solid updates. I dont have time to > be constantly installing and testing updates, especially if they are > problematic. Also, Declude is the only affordable anti-virus / > anti-spam e-mail solution that Ive encountered. I havent really > been looking lately but the others that Ive seen were a lot more > expensive. > > > > Everyone has to choose the product that works for them. Declude > works for me. > > > > Dan > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf > Of *David Barker > *Sent:* Wednesday, April 02, 2008 11:58 AM > *To:* [email protected] > *Subject:* RE: [Declude.JunkMail] Reasons to renew > > > > Kevin, > > > > Every effort has been made to ensure that major releases are problem > free, this has been the reason for the delay in major releases, > however if you notice that between major releases we make available > several interim releases just as Scott had done in the past. > > > > Reasons for Service Agreement renewal > > > > 1. Unlimited telephone and email support > > 2. AVG virus signatures for 12 months > > 3. ZEROHOUR updates for 12 months (After initial activation) > > 4. Any release of the software during 12 months > > 5. Upgrades and releases of new files like all_list.dat etc. > > 6. Access to Declude filter updates > > 7. Maintenance of a continued SA is required by our T&S which > means if you lapse you can be charged the extra difference to be > brought up to date. > > 8. Last but not least a team that is dedicated to its customers. > > 9. NOWHERE can you get this for the price you pay as a > perpetual license customer. If you do have an alternative that can > compare feel free to post it. > > > > As for the ZEROHOUR the way it was implemented was different to the > other tests so it is on our dev list but not with a high priority > other items that come before it are things like integration with the > new message sniffer dll in development. A new test being evaluated > called FST. Compatibility with SM 5.x Compatibility with IMAIL > 10.x etc etc. > > > > David Barker > VP Operations Declude > Your Email security is our business > 978.499.2933 x 7007 office > 978.988.1311 fax > [EMAIL PROTECTED] > > > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf > Of *Kevin Bilbee > *Sent:* Wednesday, April 02, 2008 1:14 PM > *To:* [email protected] > *Subject:* [Declude.JunkMail] Reasons to renew > > > > After seeing Matts post here about not renewing his JunkMail > subscription. Im asking Declude to respond to the group as to why > any of us with perpetual licensing. Our SA expires soon and I would > like to know the value of renewing. > > > > The updates to Declude have been extremely slow and in some cases > painful since Scott sold out. > > > > Any idea when ZEROHOUR will be available for use in %TESTSFAILED% > > > > > > Kevin Bilbee > Network Administrator > Standard Abrasives > > 3M Simi Valley > [EMAIL PROTECTED] > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.519 / Virus Database: 269.22.5/1357 - Release Date: > 4/3/2008 10:48 AM > > > No virus found in this outgoing message. > Checked by AVG. > Version: 7.5.524 / Virus Database: 269.23.1/1385 - Release Date: > 4/18/2008 9:30 AM > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.2/1386 - Release Date: 4/18/2008 5:24 PM No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.2/1386 - Release Date: 4/18/2008 5:24 PM --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
