>I have not had to reboot my server for over 18 months now. 

What do you do about Windows security patches?

Mike

----------------------------------------

Hi Michael,

I am sorry to hear you are having a struggle, but I am running mine on HP
servers also and have had no real problems at all in fact I have not had to
reboot my server for over 18 months now. 

Is your server a dedicated mail server or do you run anything else on it?

Kindest Regards
Craig Edmonds
123 Marbella Internet
W: www.123marbella.net 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: 19 April 2008 15:33
To: [email protected]
Subject: Re: [Declude.JunkMail] Reasons to renew

Michael,

Judging by that screen cap you are having a rough time to say the least.

I am sure you have exhausted a ton of options, but have you turned off 
DEP for Declude? I have seen repeated crashes like that on a system 
which did not exclude Declude under DEP.

Darrell
----------------------------------
Check out http://www.invariantsystems.com for utilities for Declude, 
Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, 
SURBL/URI integration, MRTG Integration, and Log Parsers.

Michael Hardrick wrote:
> Greetings All,
> 
> I hate to be a “Naysayer”, but I will not be renewing Declude.
> 
> 
> 
> I don’t usually write negative reviews, but this is an exception.
> 
> I’ve lost several customers due to our inability to get Declude to
function.
> 
> I’ve been using the product since about 2000. The past three
> 
> years have been dismal. Between spools filling up, system crashes,
> 
> CPU loads at 100%, Memory Leaks, Application Errors, Application Hangs,
> 
> GP Faults, etc...
> 
> 
> 
> Declude support was always there… to point the finger back at me
> 
> and the server. Bad DNS servers, Bad Memory, Bad CPUs, or something
> 
> wrong with the version of Windows I was running. I purchased a
> 
> HP Proliant (2CPUs, 6-146GB HDD, 4-GB RAM, Win2k3) and thought
> 
> that would resolve the issues.
> 
> 
> 
> The server I have running must have cron jobs to reboot the server
> 
> every morning at 5AM and restart the declude service every two hours.
> 
> We login into the server daily to clear pop-up errors off the server.
> 
> http://www.tnweb.com/images/declude-error1.png
> 
> 
> 
> This is the only way to keep the server running. I keep a very limited 
> amount
> 
> of traffic on the server. No need to push the envelope.
> 
> 
> 
> Regards,
> 
> Mike Hardrick
> 
> TNWEB
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of 
> *Craig Edmonds
> *Sent:* Thursday, April 03, 2008 3:37 PM
> *To:* [email protected]
> *Subject:* RE: [Declude.JunkMail] Reasons to renew
> 
> 
> 
> I second that.
> 
> I am not trying to brown nose or anything here but without declude we 
> would be completely screwed.
> 
> In 3 years with declude I think I have only had to email them once with 
> a support query and that was answered pretty much within an hour.
> 
> Sure, some spam gets through now and again but there have been times 
> where I have mucked about with the declude config settings and the spam 
> floodgates opened and boy, my clients noticed the difference and were 
> thanking me the next day.
> 
> I have no problem renewing my subscriptions every year.
> 
> 
> 
> Kindest Regards
> Craig Edmonds
> 123 Marbella Internet
> _www.123marbella.net_
> 
> 
> 
> LEGAL DISCLAIMER - This message may contain confidential, proprietary or 
> legally privileged information and is intended only for the use of the 
> addressee named above. If you are not the intended recipient of this 
> message you are hereby informed that you must not use, disseminate, copy 
> it in any form or take any action in reliance on it. If you have 
> received this message in error please delete it and any copies of it and 
> notify it to the sender.
> 
> 
> 
> AVISO LEGAL - Este mensaje puede contener informacion confidencial, en 
> propiedad o legalmente protegida y esta dirigida unicamente para el uso 
> de la persona destinataria. Si usted no es la persona destinataria de 
> este mensaje, por la presente se le comunica que no debe usar, difundir, 
> copiar de ninguna forma, ni emprender ninguna accion en relacion con ella.
> 
> 
> 
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of 
> *Stephan Chayer
> *Sent:* 03 April 2008 22:21
> *To:* [email protected]
> *Subject:* RE: [Declude.JunkMail] Reasons to renew
> 
> 
> 
> Dan, Todd,
> 
> 
> 
> I feel a little like you.
> 
> 
> 
> We are using, selling and supporting Declude for the past 4 years. It 
> works great for us. Especially since they brought up version 4 
> including Commtouch and AVG, that was a nice move.
> 
> 
> 
> We went through all the product and pricing changes for the past 
> years. We were surprised when they conbined all the products but they 
> honoured all the previous purchases from all our customers. We deal 
> with other vendors that would have been much more agressive that Declude 
> in some situations.
> 
> 
> 
> I believe that Decluce's pricing is fair and attractive for customers, 
> the product works well and the support is just amazing. 
> 
> 
> 
> Bottom line, if you do not make money, you can't give support and put 
> ameliorations in a product.
> 
> 
> 
> I wish that everyone could continue to do business and make money.
> 
> 
> 
> Keep the good work
> 
> 
> 
> Stephan Chayer
> IntraSoft Solutions Inc.
> [EMAIL PROTECTED] 
> 
> 
> 
> ------------------------------------------------------------------------
> 
> *De :* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *De la part de* 
> Linda Pagillo
> *Envoyé :* 3 avril, 2008 14:35
> *À :* [email protected]
> *Objet :* Re: [Declude.JunkMail] Reasons to renew
> 
> Thank you Todd. It's my pleasure!
> 
> 
> 
> If you have any further questions, please do not hesitate to contact me
> either by email or call Toll free 1-866-332-5833 Ext.2
> 
> 
> 
> Linda Pagillo
> Technical Support Engineer | Declude
> 
> 
> 
> Your Email Security is our business
> 
> 
> 
> Direct: 978-225-8436
> Office: 978.499.2933 Ext.2
> Toll Free: 1-866.332.5833 Ext.2
> Fax: 978.334.0700
> Email: [EMAIL PROTECTED] 
> 
> ----- Original Message -----
> 
> *From:* Todd Richards 
> 
> *To:* [email protected]
> 
> 
> *Sent:* Thursday, April 03, 2008 11:06 AM
> 
> *Subject:* RE: [Declude.JunkMail] Reasons to renew
> 
> 
> 
> I totally agree with Dan’s email. Declude has been working great
> for us, so it’s money well spent. On the other hand, our IMail SA
> just expired, which cost us close to $1000 a year and a half ago,
> and I was never satisfied to the point where I could upgrade. So
> that amounted to worthless money spent. I’m pretty comfortable when
> David says an update is available that it really is ready. The
> support – esp. Linda – has been fantastic.
> 
> 
> 
> Our SA with Declude is up in June. I have every intention of
renewing.
> 
> 
> 
> Todd
> 
> 
> 
> 
> 
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf
> Of *Dan Shadix
> *Sent:* Wednesday, April 02, 2008 1:50 PM
> *To:* [email protected]
> *Subject:* RE: [Declude.JunkMail] Reasons to renew
> 
> 
> 
> I, for one, like infrequent but solid updates. I don’t have time to
> be constantly installing and testing updates, especially if they are
> problematic. Also, Declude is the only affordable anti-virus /
> anti-spam e-mail solution that I’ve encountered. I haven’t really
> been looking lately but the others that I’ve seen were a lot more
> expensive.
> 
> 
> 
> Everyone has to choose the product that works for them. Declude
> works for me.
> 
> 
> 
> Dan
> 
> 
> 
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf
> Of *David Barker
> *Sent:* Wednesday, April 02, 2008 11:58 AM
> *To:* [email protected]
> *Subject:* RE: [Declude.JunkMail] Reasons to renew
> 
> 
> 
> Kevin,
> 
> 
> 
> Every effort has been made to ensure that major releases are problem
> free, this has been the reason for the delay in major releases,
> however if you notice that between major releases we make available
> several interim releases just as Scott had done in the past.
> 
> 
> 
> Reasons for Service Agreement renewal
> 
> 
> 
> 1. Unlimited telephone and email support
> 
> 2. AVG virus signatures for 12 months
> 
> 3. ZEROHOUR updates for 12 months (After initial activation)
> 
> 4. Any release of the software during 12 months
> 
> 5. Upgrades and releases of new files like all_list.dat etc.
> 
> 6. Access to Declude filter updates
> 
> 7. Maintenance of a continued SA is required by our T&S which
> means if you lapse you can be charged the extra difference to be
> brought up to date.
> 
> 8. Last but not least a team that is dedicated to it’s
customers.
> 
> 9. NOWHERE can you get this for the price you pay as a
> perpetual license customer. If you do have an alternative that can
> compare feel free to post it.
> 
> 
> 
> As for the ZEROHOUR the way it was implemented was different to the
> other tests so it is on our dev list but not with a high priority
> other items that come before it are things like integration with the
> new message sniffer dll in development. A new test being evaluated
> called FST. Compatibility with SM 5.x – Compatibility with IMAIL
> 10.x etc etc.
> 
> 
> 
> David Barker
> VP Operations Declude
> Your Email security is our business
> 978.499.2933 x 7007 office
> 978.988.1311 fax
> [EMAIL PROTECTED]
> 
> 
> 
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf
> Of *Kevin Bilbee
> *Sent:* Wednesday, April 02, 2008 1:14 PM
> *To:* [email protected]
> *Subject:* [Declude.JunkMail] Reasons to renew
> 
> 
> 
> After seeing Matt’s post here about not renewing his JunkMail
> subscription. I’m asking Declude to respond to the group as to why
> any of us with perpetual licensing. Our SA expires soon and I would
> like to know the value of renewing.
> 
> 
> 
> The updates to Declude have been extremely slow and in some cases
> painful since Scott sold out.
> 
> 
> 
> Any idea when ZEROHOUR will be available for use in %TESTSFAILED%
> 
> 
> 
> 
> 
> Kevin Bilbee
> Network Administrator
> Standard Abrasives
> 
> 3M Simi Valley
> [EMAIL PROTECTED]
> 
> 
> 
> 
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> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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> 
> 
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> 
> 
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> 
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> 
> No virus found in this incoming message.
> Checked by AVG..
> Version: 7.5.519 / Virus Database: 269.22.5/1357 - Release Date: 
> 4/3/2008 10:48 AM
> 
> 
> No virus found in this outgoing message.
> Checked by AVG.
> Version: 7.5.524 / Virus Database: 269.23.1/1385 - Release Date: 
> 4/18/2008 9:30 AM
> 
> 
> ---
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> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail". The archives can be found
> at http://www.mail-archive.com.

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