Hi Scott:

>>  The software should run fine with the existing activation codes.
The SmarterMail version does require the new activation system, but as a new
product, that's just how it works. <<

Uh - okay, so then this point is mute.  If the MAC validation is NOT
performed on the Imail product (and is only reported as information) - then
this takes away some of the urgency.

>> Actually, the IMail version should work exactly as before, without any
availability/installability issues. <<

Well - it is my understanding that there is now an "automated" Setup again
and people have either been reporting (or possibly only speculating?) that
it might fiddle with my carefully laid out configuration files and or
message templates.

It was my understanding that these were Imail users - and it certainly would
create both an availability and installability issue if my configuration was
rendered useless after running Setup!

It certainly has prevented me from installing this Beta (which I normally
would have done the moment it was available.)

If the Setup doesn't have an "programs only" option - that leaves any
user-configurable files intact - then it can't be used by anyone.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Wednesday, December 22, 2004 09:56 AM
To: [email protected]
Subject: RE: [Declude.Virus] Upgrade issues



>A) major technical/setup changes to the availability/installability are 
>made without proper warning (even in a public beta)!

Actually, the IMail version should work exactly as before, without any 
availability/installability issues.  The software should run fine with the 
existing activation codes.

The SmarterMail version does require the new activation system, but as a 
new product, that's just how it works.

>B) users have to accidentally "trip" over these issues before you "fess 
>up" (I don't care for this underhanded approach - I'm sure you have 
>some non-compliant users, but that's no reason to treat your paying 
>customers like criminals!)

I personally prefer the old system.

>C) after disclosure is requested, it's been two days without you 
>offering more than overly generic answers.

Unfortunately, I am not able to provide more detailed answers.  If Barry 
feels it is appropriate, he may shed some more light on the situation.

                                                    -Scott
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