Hi all,

I've got a request at present from a customer who has rapidly grown from a
one-man tradesman company to employing a dozen or more staff, some in the
office, some working from another office and some on site (construction).

They need hardware and software to enable easy access to quotes, jobs,
drawings, email etc from remote sites. Some of these sites will not have
broadband, and they will need laptop/gprs or pda/gprs type solutions.

Before I get started researching, does anyone have any ideas or opinions or
know of any existing solutions on:

1. remote access using pcAnywhere, VNC etc
(too slow to be feasible over dialup?)

2. Terminal Services - is it practical to use over dial-up or gprs?

3. Remote printing - they may need to print quotes/Invoices from the truck.

4. Redevelop a web interface to their software (or parts of it) so direct
data entry can be done with a browser, and therefore a pda.

5. Laptop users with full software/data and a synchronisation method back to
the office DB - preferably over dial-up. (Briefcase)

6. Develop PDA cut down version of their software with similar
synchronisation.

What does everyone else do for remote users of their software?

thanks,
Steve
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