Mimi Yin wrote:
On Jul 13, 2006, at 7:43 PM, Katie Capps Parlante wrote:
+ Drag and drop emails and attachments from other email clients.
Observation:
- one advantage of the IMAP solution is that you can create a rule to copy items as they come in, vs moving them by hand.
For some scenarios this will work. But rules and filters are still IMAP client features that are beyond a lot of people. It's also extremely difficult, if not impossible to set up a rule or filter for: Emails that will require follow-up.
True but having a rule to populate an IMAP "To Chandler" folder does not prevent individual emails to be dragged and dropped manually in it. I do that all the time because my simple rules cannot capture every categorization subtleties.

I personally like the IMAP solution better because drag and drop from an app to another is error prone and cumbersome on my screen real estate challenged iBook... I currently never DnD between apps because of this. I wonder how many users with similar machines do DnD between apps.
Mostly, this solution has the highest chance of discoverability. It requires no setup on the part of the user, other than to download and install Chandler. Everything else requires some minimal amount of understanding of accounts and servers.
True again but the IMAP solution will bring Chandler much closer to a real email solution with an embryonic IMAP workflow. We shouldn't fool ourselves: if indeed rules and filters are beyond the cognitive abilities of our target user, we'll have to implement a full blown email client in Chandler sooner rather than later. For the "bridge" solution, we should choose something which is a stepping stone toward that full solution.

Cheers,
- Philippe
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