Mimi Yin wrote:
Hi Philippe,
Can you provide some examples of rules you might have for filtering
email directly into Chandler?
All my rules are as simple as "if (simple condition) move to (IMAP
folder)". The (simple condition) is a test on the To or Cc fields (for
lists) or Subject field (for spam for instance). That's about it. It's
simple but very efficient. I've never more than a few dozen emails in my
InBox with that system and I don't waste time switching context when
moving from one email to the next.
Another issue that hasn't been mentioned:
If we postulate that the emails users will want to put into Chandler
are the emails that represent tasks, invitations, and emails need to
be reviewed in more detail and/or replied to...when users file emails
into the special 'Chandler' IMAP folder, will they want to keep those
emails in the Inbox as flagged items?
I'd say "no" and this is why I want to be able to do some decent email
editing in Chandler: once I move an item in Chandler, I want to have it
live there, even is that means loosing some editing capabilities. I
don't want (as a user) to have to track the same item in 2 different
places. Ideally, I'll leave all the "pure email" stuff in Thunderbird
and move everything that's tasks, events (whether or not they contain
Chandler specific task or even info...) and project in Chandler.
Over and over again in our interviews, people lamented that their
Inboxes got out of control because they felt the need to keep 'emails
that need follow-up' in their Inbox, because it was basically the only
view they knew they would always be looking at / aware of.
Well, in a way, my filtering amount to having several InBoxes (one per
list basically and I'm registered to a dozen) but that lowers my stress
level quite a bit (I know I can live with several hundreds of unread wx
emails and few dozen BayPiggies without jeopardizing my job...).
It seems like the optimal workflow would be to set up a rule to 'Copy'
flagged items to the Chandler IMAP folder, while
"while" what?
This gives users a familiar / easy affordance with which to 'add'
individual emails to Chandler without having to remove them from the
Inbox.
Not sure I got your point considering the previous sentence was
incomplete. In any case, I personally would not use a Copy mechanism or
I would have to force myself to never do email in Chandler and use it
solely for tracking/searching/triaging. I'm not sure it would be very
satisfying though.
Cheers,
- Philippe
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