*** This bug is a duplicate of bug 1720768 ***
https://bugs.launchpad.net/bugs/1720768
Uh oh! Then, is there anything I can do, to pinpoint the actual problem?
Is there any package/tool which I can run before inserting USB and
collect information during freeze and restart of gnome-shell?
Running strace or similar tool for gnome-shell pid would do any help?
I'm afraid the crash reports for gnome-shell are huge and might contain
noise originating from other bugs/problems. I thought; the info, trace,
calls during the event only might help locate the problem may be..
Thanks.
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https://bugs.launchpad.net/bugs/1741245
Title:
gnome-shell freezes and crashes upon usb drive insertion
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
1) Release
Ubuntu 17.10
2)Package version
gnome-shell 3.26.2-0ubuntu0.1
3) What is expected
After inserting, external HD drive, USB flash drive or phone (to
charge) the computer should not freeze and crash
4) What happens instead
Almost all the time, when I insert an external drive gnome-shell freezes for
a while and then restarts. I check the `dmesg` output and couldn't find the
cause of this problem. And, not sure where to start and what to diagnose or
test.
Also, unfortunately I don't have a script or method to reproducible this
error elsewhere. I'm willing to participate if any developer wants to do tests.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions
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