Feedback on Keons and Peaks from Telefonica's dogfooding program (mostly
Peaks, I think, but I don't have the solid numbers). Most of these came
from users who'd updated to the 20130404 build (I think this is a build
that TEF is handing out?), I've tried to take out the feedback from
users still on 20130222 (this was the build shipping with the phones).
A few users have 20130416 or 20130418 (this is the current GP build).
Fair warning, this is interpreted from text that was machine translated
from Spanish so details may be missing/incorrect.
I got a ton of feedback from them so pretty much everything here got
mentioned at least a few times.
Concerning things:
* 3G stops working after a while (8 hours? One day?)
* After saving an app (may be web app?) to the desktop, it works the
first time but hangs after future attempts (lots of mentions of twitter)
* Lots of trouble with the back button, this came up almost as
frequently as the tiny fonts on the Peak, easily dozens of times.
* Short battery life (a few mentions that it got worse with update),
this might also be issues with charging since we had those at MWC with
Geeksphones.
* Phones stuck in 1980 (which causes errors with marketplace, https
sites, and others)
* Problems handling a time change (clocks off by an hour, alarms firing
wrong)
Bugs (things are broken/feel broken):
* Fonts, buttons are too small (likely a Peak resolution problem) --
This one got mentioned so many times, in particular Here maps which
can't zoom and browser
* Persistent update for Here Maps that won't go away.
* 3G stops working after a while (8 hours? One day?)
* Calendar entries duplicated (not sure why)
* Black screens were reported a few times from different usecases
* "Taking the phone in airplane mode, open the notification center to
remove airplane mode, I am asked the pin but does not hide the
notification center and this is therefore covering up the option to accept."
* Didn't handle a time change correctly (clock in notification bar is
correct, clock on home screen isn't, alarm at the wrong time)
* Import from SIM stalls out (maybe only during first run)
* Outgoing SMSes sometimes get weird characters appended (may be a
problem with the SIMs that they're using)
* Undefined MAC address
* Even though specific Facebook contacts were selected, all contacts
were downloaded
* After saving a web app to the desktop, it works the first time but
hangs after future attempts (may explain the twitter problem above)
* Camera flash settings are odd (there are four states but three symbols
and the symbols don't necessarily match with behavior)
* Browser sometimes comes up blank
* Lots of WiFi issues: often need to reenter passwords, may need to
reboot to switch between connections, can't seem to connect automatically.
* "There was an error synchronizing your Facebook Contacts" once a day.
* SMSs take a long time to be received (may meaning before we notify?)
Annoyances:
* Back button hard to hit reliably (too small, sometimes hits
notification bar, too far to reach)
* Moving the cursor when editing text is too hard
* Won't update reliably (may just be Here maps)
* Music stops playing when music app loses focus
* Settings > Date Time > Doesn't always show the current time zone.
* Importing both Facebook and Google contacts gets names messed up
(possibly if people are maybe using different names?) -- Can't put
custom name on imported contacts or merge contacts into a single name
* Cannot disable autorotate or force it for some apps
* Can't zoom the browser (may be that users are trying to do it wrong)
* Hangs when using it as a hotspot "after a while"
* Video recorded is a crop of what's actually displayed
* Too easy to tap notification bar buttons when trying to close the bar
* Cannot change browser search engine (came up multiple times)
* Applications aren't keeping state between launches so it doesn't seem
to be multitasking.
* Really short battery life (or possibly issues charging) -- complaints
that this started after the update.
* A lot of people seem to have clocks set at 1980 (which makes HTTPS not
work)
* Some things aren't translated to spanish
* Can't configure screen timeout (my Peak has a setting for this but I
can't tell if it's working)
* Dailer shouldn't beep when phone is silent
* Keyboard requires a lot of precision
* No volume in music apps
* Changing SIM password is confusing (no feedback)
* Calendar alerts for "right now" when it means "in 15 minutes"
Feature requests:
* Smart keyboard capitalization (caps for first letter in names for example)
* Change user agent so we stop getting offered android apps
* Cursors (password fields, entering SIM unlocks etc)
* Volume for radio (this came up a surprising amount)
* Enable USB storage mode by default
* Need a game built in (lots of suggestions)
* More apps need to be offline
* Needs a file manager and downloading of files in the browser
* Needs more homescreens
* Capslock
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