I think the new mockups look better. I share the concern about adding
extra friction, but that seems under control.
The only other point is that there was some discussion about letting
users correct the email address they used (eg, on a typo). ISTM we might
as well get that in this flow too - but this might be subtle - the user
may not realize the mistake until they get to the "confirm" screen, at
which point they've already entered the profile for the wrong account,
which somewhat sucks (ie, ideally we'd magically be able to use this
profile info after they correct the address).
Mark
On 9/07/2015 1:33 AM, John Gruen wrote:
Agree with Mark and Ryan K. on the problem of overloading the funnel before
registration. It seems like there are two competing interests coming into play
here: increasing signups vs increasing engagement. Is there a middle path where
we can do both?
I’ve reworked the flow to hopefully address both of these concerns:
https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c/1
Thoughts?
JG
On Jul 7, 2015, at 6:25 PM, Ryan Kelly <rke...@mozilla.com> wrote:
On 8 July 2015 at 08:12, Ryan Feeley <rfee...@mozilla.com> wrote:
In the spirit of increasing engagement, I’m proposing we add some steps to
registration to help users understand what sync is, and what devices support it.
https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c
I like the additional customization and linkage, but I'm not sure that
the registration flow is the right place for them. That's a lot of
screens for the user to click through before completing their setup,
which means a lot of opportunities for them to decide they can't be
bothered.
In particular, I think the download links would be more valuable if
surfaced after the first device is setup, rather than being a
potential roadblock to setting it up. (Like "ok, you're all set, now
sync with these other devices").
Ryan
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