On 9/07/2015 11:48, Mark Hammond wrote:
> I think the new mockups look better. I share the concern about adding
> extra friction, but that seems under control.
>
> The only other point is that there was some discussion about letting
> users correct the email address they used (eg, on a typo). ISTM we might
> as well get that in this flow too - but this might be subtle - the user
> may not realize the mistake until they get to the "confirm" screen, at
> which point they've already entered the profile for the wrong account,
> which somewhat sucks (ie, ideally we'd magically be able to use this
> profile info after they correct the address).
This is heading towards something deeper about our onboarding flow that
it may be time to revisit - there's a big old email verification loop in
the middle of it.
Would this discussion be different if we allowed you to complete sync
setup without verifying your email address?
There are of course a lot of security and privacy edge-cases to such a
suggestion. But we're already kicking off work to move from "an account
has exactly one email address" towards "an account has zero or more
email addresses" [1]. ISTM that such work will ultimately make the
unverified-account edge-cases easier to deal with.
In Mark's example above, the user completes customization of their
account before realizing that they typo-ed their email address. To fix
it up, they just do a normal "change your email" operation and get on
with things, without losing their customized profile data.
Cheers,
Ryan
[1] https://github.com/mozilla/fxa-auth-server/issues/973
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