We already have SMS functionality in Basket, and that is used on the
Firefox for Android page. We can also flag to not to subscribe/store the
number for future messages.

On Tue, Jan 26, 2016, 11:55 AM Ryan Feeley <[email protected]> wrote:

>
> On Jan 26, 2016, at 2:33 PM, Sean McArthur <[email protected]> wrote:
>
> Are they, though?
>
>
> We see a disproportionate number of accounts being verified on the phone.
> This means that users are registering on a computer, feeling their pockets
> vibrate, and clicking the link in their smartphone email. Android is the #3
> OS for viewing the “account verified” screen where as it is only #8 when it
> comes to viewing the registration screen. This is only possible as people
> are more likely to check their email on their phones.
>
> If I had just signed up to a service on my desktop, and it sent me an
> email, I'd likely see the email in my desktop browser. (I'm also trained to
> automatically delete emails from services I've just signed up to, but I
> don't know if that's common.)
>
>
> Not every user will see the “account verified” screen in all contexts.
>
> I don't know if including this form will improve things. It is low effort,
> though, and we could try it as an experiment. Is a user more likely to
> follow a call to action on the success screen, while still thinking about
> the sign up process, than they are afterwards when they receive an email?
>
>
> Is it low effort? I think legal/privacy might feel differently about
> collecting phone numbers and sending SMS messages.
>
> I’m all for experiments though, but my money is on improving the
> post-verification emails with app/play store buttons.
>
>
> Ryan Feeley
> UX, Cloud Services
> Mozilla UX
> IRC: rfeeley
>
>
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