I’m all for it then. Assign UX to me? We should also somehow track the post-verification email links so it’s a fair fight.
Ryan Feeley UX, Cloud Services Mozilla UX IRC: rfeeley > On Jan 26, 2016, at 4:41 PM, Sean McArthur <[email protected]> wrote: > > We already have SMS functionality in Basket, and that is used on the Firefox > for Android page. We can also flag to not to subscribe/store the number for > future messages. > > > On Tue, Jan 26, 2016, 11:55 AM Ryan Feeley <[email protected] > <mailto:[email protected]>> wrote: > >> On Jan 26, 2016, at 2:33 PM, Sean McArthur <[email protected] >> <mailto:[email protected]>> wrote: >> >> Are they, though? > > We see a disproportionate number of accounts being verified on the phone. > This means that users are registering on a computer, feeling their pockets > vibrate, and clicking the link in their smartphone email. Android is the #3 > OS for viewing the “account verified” screen where as it is only #8 when it > comes to viewing the registration screen. This is only possible as people are > more likely to check their email on their phones. > >> If I had just signed up to a service on my desktop, and it sent me an email, >> I'd likely see the email in my desktop browser. (I'm also trained to >> automatically delete emails from services I've just signed up to, but I >> don't know if that's common.) > > Not every user will see the “account verified” screen in all contexts. > >> I don't know if including this form will improve things. It is low effort, >> though, and we could try it as an experiment. Is a user more likely to >> follow a call to action on the success screen, while still thinking about >> the sign up process, than they are afterwards when they receive an email? > > > Is it low effort? I think legal/privacy might feel differently about > collecting phone numbers and sending SMS messages. > > I’m all for experiments though, but my money is on improving the > post-verification emails with app/play store buttons. > > > Ryan Feeley > UX, Cloud Services > Mozilla UX > IRC: rfeeley >
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