On 2019-10-02 09:20, Kurt Roeckx wrote:
On 2019-10-02 02:39, Paul Walsh wrote:
According to Ellis, the goal for a customer survey is to get feedback
from people who had recently experienced "real usage" of the product.
The key question in the survey for these people according to Ellis, is:
"How would you feel if you could no longer rely on MetaCert's green
shield?
No, the question he would be asking is:
"How would you feel if you could no longer use MetaCert's EV certificates?"
And it's probably better to even turn that into:
How would you feel if you could no longer buy MetaCert's EV certificates?
Kurt
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