I'm fairly new to Airflow community and I'd like to share my main struggle.
Mailing lists is very hard to onboard: there is no easy available
discussion archives (clicking for every new message seems weird); it is
hard to respond to particular mail; you can not easily unfollow
non-relevant discussions; you can't edit your previous message. Also
mailing lists feels outdated.
I think we could be much friendlier to newcomers if we move our main
discussions to more modern service like slack. It's free tier a little
clunky, but maybe there are non-commercial tiers. If not there are
alternatives like gitter, etc. Probably anything would be friendly then
mail list.
Anton.

On Sun, Dec 29, 2019, 18:37 Jarek Potiuk <[email protected]> wrote:

> Hello everyone,
>
> TL; DR; I wanted to start a non-technical discussion about being (even
> more) welcoming community.
>
> It's a long read - following some deep discussions I had recently and you
> might not be interested in it, so feel free to skip the entirety of it.
>
> I also believe this might become quickly a controversial topic and
> mis-communication over email can easily happen - so I would like to ask
> everyone to be considerate and open-minded when responding.
>
> *Some context - how welcoming are we now ?*
>
> First of all I think we are doing a lot as community to be really welcoming
> and friendly. A lot that we do is really opening up in various ways to new
> community members, users, existing contributors etc. We are responsive,
> helpful, we try to actively reach-out to get users opinions (the survey).
> We are open to invite non-code-committers to get "committer status" (that's
> highly encouraged by the Apache Software Foundation!) or even PMC members
> (yeah!). We organise events (Meetups and upcoming Airflow Summits),
> workshops for users and new contributors. We are making it easier for new
> contributors to start contributing - by environment and documentation
> improvements.
>
> At the same time we have certain expectations/barrier of entry. It's not
> super easy to join the community and you must really earn your status to
> become a committer/PMC member. I think we are fairly good as a community in
> enforcing that in deliberate and firm ways - and all this without being
> rude or aggressive. I remember one of the first emails when I joined the
> community where I was firmly but friendly reminded that in this community
> decisions are made by the community and not a bunch of people talking at
> slack and agreeing to something between them. That was a very important
> lesson to me - and first trigger to learn what ApacheWay is. And it was
> super cool even though I felt I have to apologize for my lack of
> understanding how this all works (which I did).
>
> We have certain expectations for PRs/code - some enforced automatically,
> some by comments/discussions/review process. And we have expectations for
> engagement of people submitting the code. They are supposed to follow-up
> their PRs - being responsible to get the PRs to submission and engage
> committers when they need it. We also encourage people not only to
> finger-point things to fix but also engage and help with fixing things they
> find or even improve the processes.
>
> I think it's rather good mixture of openness/barrier of entry. When someone
> new joins any community - has to first adapt and show how they can be
> valuable for the community before he or she can influence the way community
> works. So it's great that there are firm boundaries and expectations and
> that we clearly explain them to anyone that tries to join and we expect
> those people to follow the expectations before we invite them further after
> they "earned" the status. This is best described in the "meritocracy" rule
> defined here:
> https://www.apache.org/foundation/how-it-works.html#meritocracy . We are
> following it really well I think.
>
> I believe in many ways we are much better than a number of other
> open-source communities and we are following ApacheWay fairly well. And
> I've heard personally a member of the board of the Apache Software
> Foundation praising how welcoming Apache Airflow community is.
>
> *So why the discussion at all if we are in such good shape ?*
>
> I just wanted to see if we can do better than that - and whether we need to
> do better currently at all.
>
> I think it's fairly easy to overlook the moment when we should do something
> more. Maybe we can change something to be even more welcoming. Maybe we can
> get people engaged who currently do not engage because it is too difficult?
> Maybe we miss another point of view because of that? Maybe some of the
> rules we have should be updated? Maybe people who feel excluded do not
> speak here because they feel the barrier of entry is too big and they are
> afraid they will not be heard or will be ignored or will be shouted at. I
> think it's better to discuss such things when everything looks great and
> when there is a good "vibe" in the community rather than being triggered by
> people complaining after it becomes a problem and when the "vibe"
> deteriorates.
>
> The trigger for my thoughts was a looong discussion I had with one of the
> attendees of PyDataWarsaw conference a few weeks ago at the after-party. We
> talked for several hours I think, and we were the last ones to leave the
> party grounds (yes it was 3 am or so :D ). The person I spoke to raised a
> few important topics - like "not everyone has enough courage to openly
> speak at the discussion list first" or "unconsciously people are valuing
> less contributions by women" (there is a study confirming that
>
> https://www.theguardian.com/technology/2016/feb/12/women-considered-better-coders-hide-gender-github
> )
> and "some people need a kind of mentorship when they enter new community
> and after the introduction they become great contributors" - and he had
> some really good examples for all those statements from his own experience.
> After the discussion he read about Apache Way (as I advised him), looked at
> our discussions and he wrote to me a few days ago that he sees how
> welcoming we are and that we are addressing a lot of the concerns he has in
> really good way - but nevertheless it stuck with me a bit and I thought -
> maybe he is right that we should discuss it.
>
> For example - while we have two women on the PMC member list, almost all
> the people committing the code are male (I believe). This - of course -
> reflects the state of our industry and is nothing new, but maybe we are
> (unconsciously) doing something in our discussions in devlistt or slack or
> reviews that puts off people who otherwise would be valuable to our
> community? The friend of mine who triggered my thinking had a great point
> that not everyone new has the courage to speak openly at the devlist or
> slack initially. Maybe we should reach out in a different way to those
> people? Or maybe we should think about some kind of mentorship for new
> people so that we can guide people through the first stages of becoming
> contributors and navigate the way our community works?
>
> It looks like we already have people from all over the world - US, Europe,
> India, Japan, Australia, China. We have meetups in almost all of those
> places. But maybe we could do more to get more people contributing/users
> invited from some places (for example we have no meetups in China yet and
> not a lot of people from South America I think).  Again - maybe we can do
> something about it ?. I know there was an event in Mexico where we had
> Airflow workshop - maybe we can reach out to people there somehow :) ?
> There was also a great presentation about Chinese user community at the
> ApacheCon Europe few months ago
>
> https://aceu19.apachecon.com/session/inviting-apache-flinks-chinese-user-community
> on
> how difficult it is to get people in China contributing because of the
> language barrier. Maybe we should get more workshops for new contributors
> in Chinese/Mandarin in China initially and get some contributors from there
> (writing description of a PR might be easier even for someone who has
> difficulties speaking english or you can have someone who will be your
> local mentor for that).
>
> I do not have concrete proposals yet, or I do not ask you to have them
> immediately. I don't even know yet if we should do something or not. But I
> wanted to open up discussion to hear what others think about it - both
> active members of our community and those who are just listening and rarely
> discuss.
>
> Maybe we are really in a good state and we should just continue? Or maybe
> there are some easy things we can do as a community to get better at being
> more welcoming ? Also maybe we should forward the discussion elsewhere
> (users@?/Slack?/Meetups?) so that others who are not reading the devlist
> can chime in ?
>
> I'd really love to hear what others think about it!
>
> Again - please be considerate and open-minded - this might quickly become a
> controversial subject and miscommunication is almost certain, so let's all
> be careful with words and statements.
>
> J.
>
> --
>
> Jarek Potiuk
> Polidea <https://www.polidea.com/> | Principal Software Engineer
>
> M: +48 660 796 129 <+48660796129>
> [image: Polidea] <https://www.polidea.com/>
>

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