On Tuesday 04 October 2005 15:51, Geert Josten wrote: > > 1. Rename the list "support@" or some similarly positive term. > > > > 2. Route all support@ mails to dev@ with a [SUPPORT] subject marker. > > That keeps users who want to be protected from the RTs, wild dev > > discussions and so on. > > +1 to this idea. Though, where should answers go?
The Reply-To goes to the support@/user@ list, and since it is forwarded to dev@ a local copy for the developers also is forwarded. Effectively, a crossposting of always from support@ to dev@, but not the other direction. Just a thought, not sure if infrastructure@ would be too happy about it either. Cheers Niclas
