@Hans Van Akelyen <[email protected]> thanks for the explanations
Em seg., 24 de out. de 2022 às 12:06, Hans Van Akelyen < [email protected]> escreveu: > Hi Ricardo, > > The ASF Infra team offers us a wide variety of services, list of available > services can be found here: https://infra.apache.org/services.html > There is actually not a single mandatory service. There are a couple of > mandatory concepts. > > 1) code must be public > 2) discussion (aka mailinglist) must be available and public > > If you want to set-up your own mailinglist you are free to do so (you would > be insane to not use this service, but it is an option) > > So there are no standards, there are projects using Jira, Bugzilla, GH > Issues, their own Jira, fill in the blank…. > > Currently we are using the Jira hosted/managed by the ASF Infra team. > > Cheers, > Hans > > > > On 24 October 2022 at 16:50:32, Ricardo Gouvea ([email protected]) > wrote: > > Just understanding the possibilities. Does being outside the Apache > standard bring us any problem or ease? > > Any idea how other Apache communities are handling this? > > Cheers, > > Em seg., 24 de out. de 2022 às 11:36, Hans Van Akelyen < > [email protected]> escreveu: > > > Hi Ricardo, > > > > The issue is not the spam itself we can delete issues and comments in our > > Jira project too. But we have to report them to the ASF Infra team to > > delete the user. This is putting quite a lot of strain on their team in > the > > past year over 10.000 accounts have been created on the Jira server. As > > they want to migrate to Jira cloud (and will have to pay per user) the > only > > solution they see is restricting user creation. > > > > So this part of the discussion is final and can’t be changed this means > > users can no longer create their own account in the near future. > > > > This means we will have to adjust our workflow…. I think we have 2 > options, > > accept this (extra burden?) and create a ticket when we get a mail, or > > create an account for that user. This however might increase the > threshold > > for people wanting to submit an issue…. > > > > Or we move to a platform where public account creation is active Github > > Issues, our own Jira, or random platform X…. > > > > Cheers, > > Hans > > > > > > > > On 24 October 2022 at 16:18:40, Ricardo Gouvea ([email protected]) > > wrote: > > > > I understand the situation Hans, but even migrating to GH, wouldn't we > have > > the same Spam problems? > > > > Cheers, > > > > Em seg., 24 de out. de 2022 às 11:06, Hans Van Akelyen < > > [email protected]> escreveu: > > > > > Hi All, > > > > > > This mail is related to a mail that is going around in the users@infra > > > mailinglist [1] (log-in is required to view this mail). > > > > > > TL;DR: > > > The Apache infra team is planning to disable public sign-up to Jira, > > there > > > will be a self-service tool for PMC members to create accounts for > people > > > that would like to have an account. There has been an ongoing fight > with > > > spam users creating accounts and tickets/comments on our Jira server, > > they > > > are also planning to move to Jira cloud and this would also restrict us > > to > > > a maximum number of accounts on Foundation level. > > > > > > These changes would mean that users will only be able to create tickets > > > after contacting us to create an account or describe issues via the > > public > > > mailing list. > > > > > > Here are a couple of things that come to mind and would really love to > > have > > > input, on how you all feel about this. I will list my ideas, feel free > to > > > write down everything that comes to mind. I will not yet formulate my > > final > > > preference as it might bias things. > > > > > > 1) We could keep everything as-is, this would mean that when a user > > > approaches us with an issue we either create an account for this user, > or > > > create the issue ourselves. > > > Pros: > > > - All issues will be logged on the mailinglist > > > - We can ask/add additional information before a ticket is created > > > - We can add a user to Jira when he plans on creating multiple issues > and > > > do the follow-up > > > Cons: > > > - More work on our side to create tickets/users > > > - Users will have to find their way to the mailing lists > > > - Users will not get notifications if their issue is being worked on > (if > > > created by us) > > > > > > 2) Move to another issue platform (Github Issues) > > > Pros: > > > - Users can create their own tickets again (more inclusive) > > > - Tighter coupling with our source code (issue linking does work better > > in > > > GH) > > > - Everything on one platform > > > Cons: > > > - Migration of our current issues > > > - Triage work on the issues > > > - More work short term to change all our docs/references/... > > > > > > > > > Cheers, > > > Hans > > > > > > [1] https://lists.apache.org/thread/jx9d7sp690ro660pjpttwtg209w3m39w > > > > > > > > > -- br/> < > > > > > > <https://www.openin.com.br> > > > > Patrocinadora Oficial do > > > > Pentaho Day 2019 > > > > Ricardo Gouvêa > > > > CEO > > > > [email protected] > > > > Mobile: +55 11 9 9638-9238 > > > > > > Openin - Your Partner in Data > > > > www.openin.com.br > > > > [image: Openin no Linkedin] [image: Openin no Facebook] > > <https://www.facebook.com/Openinbr/> [image: Openin no Instagram] > > <https://www.instagram.com/openinbr/> [image: Openin no Twitter] > > <https://twitter.com/OpeninBigData> [image: Openin no Youtube] > > <https://www.youtube.com/openinbigdata> > > > > > -- br/> < > > > <https://www.openin.com.br> > > Patrocinadora Oficial do > > Pentaho Day 2019 > > Ricardo Gouvêa > > CEO > > [email protected] > > Mobile: +55 11 9 9638-9238 > > > Openin - Your Partner in Data > > www.openin.com.br > > [image: Openin no Linkedin] [image: Openin no Facebook] > <https://www.facebook.com/Openinbr/> [image: Openin no Instagram] > <https://www.instagram.com/openinbr/> [image: Openin no Twitter] > <https://twitter.com/OpeninBigData> [image: Openin no Youtube] > <https://www.youtube.com/openinbigdata> > -- <https://www.openin.com.br> Patrocinadora Oficial do Pentaho Day 2019 Ricardo Gouvêa CEO [email protected] Mobile: +55 11 9 9638-9238 Openin - Your Partner in Data www.openin.com.br [image: Openin no Linkedin] [image: Openin no Facebook] <https://www.facebook.com/Openinbr/> [image: Openin no Instagram] <https://www.instagram.com/openinbr/> [image: Openin no Twitter] <https://twitter.com/OpeninBigData> [image: Openin no Youtube] <https://www.youtube.com/openinbigdata>
