Hi All,

I think GitHub Issue is a more basic issue tracking system than Jira.
But as we have only one repository and not a strong need in terms of
planning and work measurement, the Github solution can be very well suited.
Another argument Pros: the mobile version of Github works much better than
the hosted version of Jira.
I'm in favor of this migration to GitHub.

Cheers,
Nicolas

Le lun. 24 oct. 2022 à 16:06, Hans Van Akelyen <[email protected]>
a écrit :

> Hi All,
>
> This mail is related to a mail that is going around in the users@infra
> mailinglist [1] (log-in is required to view this mail).
>
> TL;DR:
> The Apache infra team is planning to disable public sign-up to Jira, there
> will be a self-service tool for PMC members to create accounts for people
> that would like to have an account. There has been an ongoing fight with
> spam users creating accounts and tickets/comments on our Jira server, they
> are also planning to move to Jira cloud and this would also restrict us to
> a maximum number of accounts on Foundation level.
>
> These changes would mean that users will only be able to create tickets
> after contacting us to create an account or describe issues via the public
> mailing list.
>
> Here are a couple of things that come to mind and would really love to have
> input, on how you all feel about this. I will list my ideas, feel free to
> write down everything that comes to mind. I will not yet formulate my final
> preference as it might bias things.
>
> 1) We could keep everything as-is, this would mean that when a user
> approaches us with an issue we either create an account for this user, or
> create the issue ourselves.
> Pros:
> - All issues will be logged on the mailinglist
> - We can ask/add additional information before a ticket is created
> - We can add a user to Jira when he plans on creating multiple issues and
> do the follow-up
> Cons:
> - More work on our side to create tickets/users
> - Users will have to find their way to the mailing lists
> - Users will not get notifications if their issue is being worked on (if
> created by us)
>
> 2) Move to another issue platform (Github Issues)
> Pros:
> - Users can create their own tickets again (more inclusive)
> - Tighter coupling with our source code (issue linking does work better in
> GH)
> - Everything on one platform
> Cons:
> - Migration of our current issues
> - Triage work on the issues
> - More work short term to change all our docs/references/...
>
>
> Cheers,
> Hans
>
> [1] https://lists.apache.org/thread/jx9d7sp690ro660pjpttwtg209w3m39w
>

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